![Hilton Mexico City Airport](https://media.trabajo.org/img/noimg.jpg)
Guest Relations
hace 3 semanas
Responsable principal de garantizar una experiência de servicio al huésped exclusiva, profesional y de primera clase antes, durante y después de su estadía.
*Experiência
Al menos 2-3 años de experiência previa en un ambiente de atención a huéspedes o clientes, preferiblemente en un hotel de tamaño y complejidad similares, con conocimiento de los procedimientos hoteleros.
- Perfil
Licenciatura en gestión hotelera, turismo, administración de empresas, comunicación o equivalente.
- Dominio del idioma local y nível avanzado de inglés; preferible dominio de algún idioma adicional.
- Habilidades de comunicación (verbal y escrita) con un enfoque proactivo para resolver problemas.
- Habilidades excepcionales de atención al cliente, superando constantemente las expectativas de los huéspedes.
**NH Hotel Group no discrimina por motivos de raza, religión, sexo, edad, discapacidad, nacionalidad, orientación sexual, identidad o expresión de género.**
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: A partir de $15,000.00 al mes
Horario:
- Incluye días feriados
- Incluye fines de semana
- Rotativo
- Turno de 8 horas
Prestaciones:
- Seguro de vida
- Servicio de comedor
- Uniformes gratuitos
- Vales de despensa
Educación:
- Licenciatura terminada (Obligatorio)
Experiência:
- hoteleria: 3 años (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
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