Account Manager

hace 2 meses


Desde casa, México Waste Solution Services A tiempo completo

**Position Overview**: As an Account Manager, you will be the frontline representative of our company, responsible for addressing customer inquiries, and ensuring their needs are met promptly and effectively. You'll play a crucial role in maintaining our reputation for outstanding service, fostering positive relationships with our valued customers, and contributing to our overall success.

Key Responsibilities:

- Handle customer complaints and concerns with empathy and patience, striving for swift resolution and customer satisfaction.
- Collaborate with other departments to address complex issues and ensure seamless customer experiences.
- Proactively follow up with customers to ensure their needs have been met and solicit feedback to continuously improve our service.

Qualifications:

- Previous experience in customer service or sales preferred.
- Exceptional communication skills, both verbal and written, with a strong ability to actively listen and empathize with customers.
- Excellent problem-solving abilities and a commitment to resolving issues efficiently and effectively.
- Ability to remain calm and composed under pressure, with a positive attitude and a dedication to delivering exceptional service.
- Proficiency in using customer service software and other relevant tools.
- Flexibility to work in a fast-paced environment and adapt to changing priorities.

**Requirements**:

- Highly Motivated
- Full time
- Ability to multitask

Pay will be discussed in the final interview.

Tipo de puesto: Tiempo completo

Sueldo: $11,000.00 - $20,000.00 al mes

Horario:

- Turno de 8 horas

Idioma:

- Inglés fluido (Obligatorio)

Lugar de trabajo: Empleo remoto


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