Customer Care Representative

hace 3 semanas


Monterrey, México Afni, Inc. A tiempo completo

The Customer Service Representative is responsible for identifying, researching, analyzing, andresponding to telephone inquiries regarding client's billing questions, upgrades, basic tier 1 tech support, promotions, activation of devices,
disconnects and retention, just to name a few.

The position requires empathy and the ability to handle stressful and sometimes angry calls.

**Requirements**:
High School Diploma/GED

6 Months of Call Center Experience

English Level B2/C1 (Conversational)



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