Customer Support Specialist I

PURPOSE The Customer Billing Specialist I will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software. This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific...

PURPOSE The Carrier Billing Specialist I will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software. This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific...

**About the Role**Uber Freight's Visibility Operations team provides premium support to shippers through carrier outreach and stakeholder management. We're seeking a Service Risk Resolution Specialist to monitor and problem-solve service risks in real-time.Our mission is to bring real-time shipment visibility to customers and a positive experience to...

Job Summary We are seeking a highly skilled Customer Support Specialist to join our team at Uber Freight. As a key member of our operations team, you will be responsible for scheduling appointments, communicating with customers and carriers, and providing top-tier customer service. Key Responsibilities Schedule appointments in a timely manner and...

Additional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit,...

Job DescriptionJob Summary: We are seeking a highly motivated and customer-focused Customer Support Specialist to join our team at Vontier. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide Technical Support: Troubleshoot and resolve...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Build and schedule loads in our systems - Provide top-tier customer service and schedule all appointments in a timely manner - Support fast-paced, centralized operational account operations - Process improvement - Communicate with and provide feedback to the...

**About the Role**:At Epicor, we're seeking a skilled Customer Support Specialist to join our Global Support team. As a key member of our team, you'll be responsible for providing exceptional customer service and support to our clients worldwide.**Key Responsibilities**:- Handle client calls and emails with professionalism and expertise.- Troubleshoot...

The Support Engineer will support named customers on SaaS and managed cloud services. This position is required to: - provide excellent customer experience and solution support to BY customers with ownership, proactive and innovative approach - Own Tier 2 solution as required, enhance solution stability and service quality eventually enabling increase in...

About the RoleAt Uber Freight, we're committed to delivering exceptional service to our customers and carriers. As a Customer Operations Specialist, you'll play a critical role in ensuring the smooth operation of our logistics network.Key ResponsibilitiesMonitor and resolve service risks in real-time, ensuring timely delivery of shipmentsMake proactive...

Bilingual Customer Support Specialist – Spanish-English – Remote About TTEC: At TTEC, we prioritize the Human Experience. As a Bilingual Customer Support Specialist working remotely, you will play a vital role in delivering outstanding customer experiences while embracing our award-winning company culture. Your Responsibilities: Do you enjoy assisting...

Bilingual Customer Support Specialist – Spanish-English – Remote About TTEC: At TTEC, we prioritize the Human Experience. Our mission is to create and deliver exceptional customer interactions while fostering a supportive and inclusive workplace culture. Your Role: As a Bilingual Customer Support Specialist, you will play a vital role in enhancing...

Job OverviewThe **Customer Support Specialist** is responsible for managing and addressing all incoming communications, including calls, emails, and chats, while delivering exceptional service to our clients. This role involves direct interaction with customers to diagnose and resolve their concerns promptly and effectively, escalating issues to relevant...

Job SummaryAs a Customer Support Specialist at Uber Freight, you will play a critical role in ensuring seamless logistics operations. Your primary responsibility will be to schedule appointments with shippers and receivers, update the Transportation Management System (TMS) as needed, and communicate any service issues to customers and the team.Key...

Job OverviewThe primary responsibilities of the Customer Support Specialist include logging and managing all incoming communications, such as calls, emails, and chats, while delivering exceptional service to our clients. This role involves direct interaction with customers to diagnose and resolve their issues promptly and efficiently, escalating cases to...

Job OverviewThe Customer Support Specialist is responsible for managing and addressing all incoming communications, including calls, emails, and chats, while delivering exceptional service to our clients. This role involves direct interaction with customers to diagnose and resolve their concerns efficiently, escalating issues to relevant internal teams when...

PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...