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Customer Support Specialist I
hace 3 semanas
Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments
- Build and schedule loads in our systems
- Provide top-tier customer service and schedule all appointments in a timely manner
- Support fast-paced, centralized operational account operations
- Process improvement
- Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes
- Empowered participation in the development, implementation, and automation of critical business processes
- Other responsibilities as assigned
**Basic qualifications**
- 12 months work experience with customer interaction and communication
- Excellent English language skills - verbal and written
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Customer Support Specialist I
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Customer Support Specialist I
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Monterrey, México Transplace de Mexico Global A tiempo completo**ABOUT THE ROLE** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. **WHAT THE CANDIDATE WILL DO** - Use TMS to process shipment entries and...
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Customer Support Specialist I
hace 1 semana
Monterrey, Nuevo León, México Uber Freight A tiempo completoABOUT THE ROLECustomer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers.WHAT THE CANDIDATE WILL DO Use TMS to process shipment entries and actively lead...
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Customer Support Specialist I
hace 2 meses
Monterrey, México Uber Freight A tiempo completo**About** the Role** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. - Use TMS to process shipment entries and actively lead timely...
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Customer Support Specialist I
hace 1 semana
Monterrey, Nuevo León, México Uber Freight A tiempo completoAbout the Role**Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. Use TMS to process shipment entries and actively lead timely...
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Customer Support Specialist I
hace 2 semanas
Monterrey, México Transplace A tiempo completoABOUT THE ROLE Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and...
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Customer Support Specialist I
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Monterrey, Nuevo León, México Transplace de Mexico A tiempo completoVacante para la empresa Transplace de Mexico en Monterrey, Nuevo León:ABOUT THE ROLE:Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue...
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Customer Support Specialist
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Customer Support Specialist
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Monterrey, México SKIDATA A tiempo completoSKIDATA Group is a global leader in access control solutions. Our solutions are found in ski resorts, shopping malls, major airports, municipalities, sports stadiums, trade shows and amusement parks around the world. Our department is focusing on Asset Tracking in relation with various markets. Headquartered in Salzburg, Austria, and with 23 subsidiaries...
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Customer Support Specialist I
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Monterrey, México Uber Freight A tiempo completoAdditional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...
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Customer Support Specialist I
hace 3 semanas
Monterrey, México Uber Freight A tiempo completoAdditional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...
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Customer Support Specialist I
hace 2 semanas
Monterrey, México Transplace A tiempo completoWhat you’ll do - Perform time-sensitive, front-line, customer - and carrier-facing tracking - Provide top-tier carrier and customer service - Support fast-paced account operations - Process improvement - Communicate with and provide feedback to improve on or create tracking processes - Other responsibilities as assigned Basic qualifications - Bachelor’s...
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Customer Support Specialist I
hace 2 semanas
Monterrey, México Uber Freight A tiempo completoWhat you’ll do - Perform time-sensitive, front-line, customer - and carrier-facing tracking - Provide top-tier carrier and customer service - Support fast-paced account operations - Process improvement - Communicate with and provide feedback to improve on or create tracking processes - Other responsibilities as assigned Basic qualifications - Bachelor’s...
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Customer Support Specialist I
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Monterrey, México Uber Freight A tiempo completo**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...
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Customer Support Specialist I
hace 1 semana
Monterrey, México Uber Freight A tiempo completo**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...
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Customer Support Specialist I
hace 2 semanas
Monterrey, México Transplace de Mexico Global A tiempo completo**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...
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Customer Support Specialist I
hace 2 meses
Monterrey, México Transplace de Mexico Global A tiempo completoTransplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit,...
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Customer Support Specialist I
hace 2 semanas
Monterrey, México Uber Freight A tiempo completo**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...
-
Customer Support Specialist I
hace 1 día
Monterrey, México Transplace de Mexico Global A tiempo completoTransplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit,...
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Customer Support Specialist I
hace 7 días
Monterrey, Nuevo León, México Uber Freight A tiempo completoAdditional Responsibilities Regarding Customer and Carrier RelationshipsAppointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics SpecialistCommunicate any service issues to customer and teamIdentify and update status on which Carrier missed pick up or delivery; provide sufficient...