Senior Account Manager
hace 1 semana
Get started on an exciting career at Element_
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
The Senior Account Manager is responsible for taking care of business treasure: existing customers. They are focused in strategically retain and grow revenue and services through Element’s service offering. Also, they must be curious enough to demonstrate expertise in the marketplace to uncover opportunities locally and globally.
In partnership with internal customer teams they are responsible for continuously identifying cost savings projects, growth opportunities and enhance performance that are in line with client practices and objectives. In order to be successful in this role, you will need to have a deep understanding of the business operational process and product offering, of the sales process and superb interpersonal skills. Previous experience in a sales role is required.
Duties
- Generate share of wallet opportunities with existing customers. Identify needs and develop proposals with Elements value added services. Coordinate end to end sales process for a new asset and service on boarding (this will include risk under writing process, customer visits, contract negotiation and implementation process)
- Accountable for the overall relationship management of clients. Primary point of contact. Coordinate internal areas in order to meet day to day or new requirements. Meet clients to maintain and growth business relationship. Oversee line renewals and legal changes.
- New products & services introduction with existing clients to enhance profitability. Presentation of new products to clients once rolled out.
- Responsible for the development, planning and execution of a strategic account plan. Including coordinating with strategic consulting projects and business reviews
- Identify and articulate best practices within the industry. Demonstrated analytical ability, critical reasoning and strategic thinking in order to generate loyalty with customers
**Qualifications**:
- Education and Experience
- Minimum of 8 years of relevant business experience;
- MBA Desirable
- Project Management success stories
- Proficient in English language (both written and oral)
- Experience within the vehicle management or a related financial/asset based industry is preferred
- Willingness to travel up to 25% of time dependent on client portfolio and location
- Willingness to learn and capable of adjusting to fast-paced & changing environment
- Strong communication skills (oral and written), influencing and relationship building skills
- World class negotiation skills with a proven track record of success
- Strong customer focus with superior levels of customer satisfaction
- Knowledge and Competencies
- A solid understanding of leasing, rates, terms, financing alternatives, billing, vehicle expense reporting, service cards and the proven ability to service and sell to all levels within a client’s organization
- Must be a result focused self-starter with a high energy level with the ability to initiate and drive activities independently and reliability.
- Ability to manage volume and service opportunities and effectively close transaction
- Must be a result focused self-starter with a high energy level with the ability to initiate and drive activities independently and reliability.
- Work with a high degree of urgency and willingly accepts responsibility and accountability for account retention and growth
- Continue to build and strengthen these relationships, with particular emphasis on mapping out the key decision makers and devising plans how we will gain access to them
What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- or call _55 5018 7100._
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