Technical Support Engineer
hace 6 meses
**About the role**
- Performing hardware configurations, troubleshooting errors/problems, monitoring and/or testing performance.
- Server maintenance, diagnosis, and incident resolution, with a focus on the NonStop system.
- Providing excellent customer service to the company's clients.
- Collaborating effectively as part of a team and maintaining positive relationships with team members and customers.
- Generating reports related to the cases handled.
**About You**
- Possession of a university degree or technical diploma.
- 1-3 years of technical experience.
- Flexibility to work in shift rotations and on-site.
- Proficiency in hardware, including servers.
- Knowledge of operating systems and server architectures.
- Proficiency in advanced English.
- Strong customer service skills.
- Desired experience in server diagnosis and troubleshooting.
**We Offer**
- Gross Salary: $20,000
- Diverse and dynamic work environment
- Work-life balance and support for career development
This position requires full-time on-site work in Benito Juarez, close to Parque de los Venados.
Tipo de puesto: Tiempo completo
Salario: $19,000.00 - $20,000.00 al mes
Horario:
- Turno de 8 horas
Experiência:
- Soporte técnico: 1 año (Deseable)
Idioma:
- Inglés (Deseable)
Lugar de trabajo: Empleo presencial
-
Technical Support Engineer
hace 6 meses
Tlahuac, México Thomson Reuters A tiempo completo**Technical Support Engineer** ***We are seeking a highly motivated ETS Operations Senior Engineer you will provide level two operational support to all TR employees and staff to address tickets and resolve complex issues. Additionally, this role will engage with the broader ETS team in all LCM activities. **About the Role** As a** Technical Support...
-
Technical Support Engineer
hace 6 meses
Tlahuac, México DiDi Global A tiempo completoCompany Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
-
Technical Support Engineer
hace 6 meses
Tlahuac, México Thomson Reuters A tiempo completoWe are seeking a highly motivated ETS Operations Senior Engineer you will provide level two operational support to all TR employees and staff to address tickets and resolve complex issues. Additionally, this role will engage with the broader ETS team in all LCM activities. **About the Role** As a Technical Support Engineer, you will: - Provide technical...
-
Technical Support Engineer
hace 6 meses
Tlahuac, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support. The role caters to diverse customer needs, offering tailored solutions to complex accounts. The role employs proactive...
-
Support Engineer
hace 6 meses
Tlahuac, México Salesforce A tiempo completoJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
-
Technical Support Engineer
hace 6 meses
Tlahuac, México Ciena A tiempo completo**Vacante para la empresa Ciena en Cuauhtémoc, Ciudad de México**: **Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well-being, and belonging. We’re a technology company that leads with our...
-
Field Technical Support Engineer
hace 6 meses
Tlahuac, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for offering comprehensive software services focused on proactive and reactive services for mission critical customers and for enhancing customer satisfaction by addressing their requirements, providing guidance, and resolving challenges within established procedures. The role monitors operational performance,...
-
Manager, Technical Support Engineer
hace 6 meses
Tlahuac, México Salesforce A tiempo completoJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
-
Support Engineer, Audible
hace 6 meses
Tlahuac, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo2+ years industry experience in programming and/or technical support roles - Experience troubleshooting and debugging technical systems At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers...
-
Technical Support
hace 6 meses
Tlahuac, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems,...
-
Support Engineer, Audible
hace 6 meses
Tlahuac, México Audible A tiempo completoAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with...
-
Tech Support Senior Engineer
hace 6 meses
Tlahuac, México Aveva A tiempo completoAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...
-
Microsoft Dynamics Product Support Engineer
hace 6 meses
Tlahuac, México Avanciers A tiempo completoAvanciers is a hiring Microsoft Dynamics Product Support Engineer in Mexico City, Mexico. one of our Fortune 500 clients. This is a Full time with the client. Benefits will be covered by the client. Microsoft Dynamics Product Support Engineer Mexico City, Mexico fulltime **Key Responsibilities**: - Ability to take Technical/Functional leadership in one...
-
Staff Support Engineer
hace 6 meses
Tlahuac, México Gigamon A tiempo completoWe are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to resolve Gigamon products...
-
Sr. Support Engineer
hace 6 meses
Tlahuac, México Gigamon A tiempo completoWe are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator, committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to resolve Gigamon...
-
Support Engineer, Audible
hace 6 meses
Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo2+ years of software development, or 2+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop,...
-
Support Engineer, Audible
hace 6 meses
Tlahuac, México Audible A tiempo completoGood storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes. ABOUT THIS ROLE Audible is looking for a dynamic and motivated Support Engineer to join a growing team. If you...
-
IT Support Engineer
hace 6 meses
Tlahuac, México Linear International LTD A tiempo completo**Overview**: We are seeking a skilled IT Support Engineer to provide immediate assistance with troubleshooting an IBM device. The primary responsibility will be to triage the server technology and retrieve necessary logs to diagnose and address any issues promptly. This is a short-term assignment located in Buenavista, Ciudad de...
-
Technical Support Engineer-nms
hace 6 meses
Tlahuac, México Ciena A tiempo completoCiena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well-being and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...
-
Technical Support Engineer-packet
hace 6 meses
Tlahuac, México Ciena A tiempo completoCiena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...