Area Manager, Last Mile

hace 3 semanas


Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 5+ years of general experience
- Solid understanding/background from Last mile operations
- English Fluency
- 3+ Years as people manager

Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.

We are seeking an Area Manager to lead last mile operations in one of our Delivery Stations.

**Your responsibilities**:

- Managing day-to-day relationships with multiple Delivery Service Providers (DSPs)
- Driving operational goals and metrics for your Delivery Station. Communicating the vision to your team
- Presenting operational metrics regularly to the senior leadership team
- Problem-solves for closing gaps between performance and goals
- Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
- Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering

The OTR team focuses in meeting our customers expectations by providing first class delivery services while liaising with multiple stakeholders to do so.
The team is currently seeking a talented Operations Manager to support our operations growth and ensure scalability across the region.

Key job responsibilities
Setting and communicating performance goals while ensuring productivity on route is maximized through, training, analysis, and feedback of performance data on a periodic basis.

Partnering with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.

Proactively identifying and leading process improvement initiatives and Lean tools.

Cross functional coordination and task tracking.

Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.

Strategic planning and forecasting to appraise performance and problem resolution.

Ability to manage multiple complex projects simultaneously.

Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis, forward looking supply chain approaches and communication of insights & recommendations.

Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.

Ensuring procedures are followed for safety, building security and product loss prevention

Toluca, MEX, MEX
- MBA or similar
- Ability to deal with ambiguity
- Ability to deal with changing priorities.
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization.



  • Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our...


  • Toluca de Lerdo, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon business. We are known...

  • Shift Manager

    hace 2 semanas


    Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 2+ years of general experience - Solid understanding/background from Last mile operations - English Fluency - 1+ Years as people manager At Amazon, we're working to be the most...

  • Shift Manager

    hace 2 meses


    Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon business. We are known...

  • Shift Manager

    hace 3 semanas


    Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon business. We are known...


  • Toluca de Lerdo, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    The goal of Amazon’s Global Delivery Strategy Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of...


  • Toluca de Lerdo, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    The goal of Amazon’s Global Delivery Strategy Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of...

  • Shift Manager

    hace 3 días


    Toluca, México Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon business. We are known...


  • Toluca, México PSC Industries A tiempo completo

    i Ad General Manager OperationsResearcher and Recruitment process support OUR ROLE · The QualiFind Group supports multinational manufacturing organizations with their need for key specialists to managerial talent to successfully complete industrial greenfield, site launches, turnaround, and expansions in Nor ... i Ad Mexican Lastmile Operation...

  • Shift Manager

    hace 2 meses


    Toluca, Toluca, Méx., México Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the heart of Amazon business. We...

  • Shift Manager Jr

    hace 2 meses


    Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Completed High school diploma - Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Basic English (A2) - +2 years of previous experience - 1+ year as people manager Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover...

  • Shift Manager Jr

    hace 2 días


    Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Completed High school diploma - Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Basic English (A2) - +2 years of previous experience - 1+ year as people manager Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover...


  • Toluca, México Avient A tiempo completo

    The Account Manager is responsible for developing profitable growth. Primary focus will be development of potential target customers based on a specialization platform. Includes forecasting annual objectives for sales, margins and volume growth. Expectations include the ability to sell at all levels of management and build relationships that ensure Avient...

  • Shift Station Manager

    hace 3 semanas


    Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - A completed Bachelor’s Degree or 2+ years Amazon experience. - 3+ years of General Experience - 1+ Years as manager of managers - English Intermediate-Advanced (B2+) At Amazon, we're working to be the most customer-centric company on earth. To get there, we need...

  • Shift Station Manager

    hace 3 semanas


    Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - A completed Bachelor’s Degree or 2+ years Amazon experience. - 3+ years of General Experience - 1+ Years as manager of managers - English Intermediate-Advanced (B2+) At Amazon, we're working to be the most customer-centric company on earth. To get there, we need...

  • Shift Station Manager

    hace 3 semanas


    Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Three key areas that you will always focus on are safety, service quality,...

  • Shift Station Manager

    hace 3 semanas


    Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Three key areas that you will always focus on are safety, service quality,...


  • Toluca, México Avient A tiempo completo

    The Account Manager is responsible for developing profitable growth. Primary focus will be development of potential target customers based on a specialization platform. Includes forecasting annual objectives for sales, margins and volume growth. Expectations include the ability to sell at all levels of management and build relationships that ensure Avient...


  • Toluca de Lerdo, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Hub Delivery, Central Team Supervisor (L3)Ubicació: trabajo en campo y Calle Fresno #397, Alcaldía Cuauhtémoc, Ciudad de Méxicosalario mensual base: 13,128.19 brutos mas prestaciones superiores a las de ley En Amazon, estamos trabajando para ser la principal compañía enfocada en los clientes. Para lograrlo, necesitamos talento excepcional y...


  • Toluca de Lerdo, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Hub Delivery, Central Team Supervisor (L3)Ubicació: trabajo en campo y Calle Fresno #397, Alcaldía Cuauhtémoc, Ciudad de Méxicosalario mensual base: 13,128.19 brutos mas prestaciones superiores a las de ley En Amazon, estamos trabajando para ser la principal compañía enfocada en los clientes. Para lograrlo, necesitamos talento excepcional y...