Team Leader
hace 6 días
**Únete a nuestro equipo como Team Leader en Querétaro**
**¿Quiénes somos?**
Somos un equipo dinámico en el mundo del Call Center, siempre buscando ofrecer el mejor servicio al cliente. Si eres apasionado por liderar, motivar y guiar a un grupo de personas hacia el éxito, este es tu lugar
**¿Qué harás?**
- **Liderarás un equipo increíble**: Serás la persona a la que todos miren para inspiración y guía.
- **Convertirás llamadas en éxitos**: Ayudarás a tu equipo a transformar cada llamada en una venta.
- **Serás el gurú de la calidad**: Asegurarte de que cada interacción siga los protocolos y mantenga un estándar de calidad alto.
- **Gestionarás data como un pro**: Mantendrás la información al día y bien organizada.
- **Resolverás problemas al vuelo**: Siempre habrá desafíos, y tú serás quien encuentre las mejores soluciones.
- **Mantendrás el ambiente**: Puntualidad y un ambiente positivo serán clave para el éxito de tu equipo.
**Lo que necesitamos de ti**:
- **Experiência previa liderando equipos en un Call Center.**:
- **Conocimientos en seguros de Autos.**:
- **Habilidades de comunicación y liderazgo súper afiladas.**:
- **Capacidad para tomar decisiones rápidas basadas en datos.**:
- **Conocimientos en herramientas y software de Call Center.**:
- **Capacidad para manejar conflictos con gracia y efectividad.**:
- **Pasión por alcanzar resultados y superar metas.**
**¿Qué ofrecemos?**
- **Un ambiente de trabajo enérgico y colaborativo.**:
- **Oportunidades de crecimiento y desarrollo profesional.**:
- **Horario de lunes a viernes, porque sabemos que los fines de semana son sagrados.**
**¿Estás listo para el desafío?**
Si te encanta la idea de liderar un equipo hacia el éxito y ser parte de algo grande, queremos conocerte Postúlate hoy mismo y sé el motor que impulse nuestro equipo.
Tipo de puesto: Medio tiempo, Por tiempo indeterminado
Sueldo: A partir de $8,000.00 al mes
Horas previstas: 6 por semana
Tipo de jornada:
- Turno matutino
- Turno vespertino
Escolaridad:
- Bachillerato terminado (Deseable)
Experiência:
- Atención al cliente: 1 año (Deseable)
Lugar de trabajo: Empleo presencial
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