Project Lead- Global Markets Operations

hace 7 días

Tlahuac, México HSBC A tiempo completo

Descripción - Externa

Project Lead - Global Markets Operations

The operations strategy & change delivery function provides project and program management delivery to enable operations to deliver priority change-the-bank initiatives from a variety of sources including strategic, regulatory and business drive change. In addition the function partners with stakeholders in identifying business optimization opportunities with a view to creating scalability within the product-lines and increasing STP.The strategy & change delivery managers are responsible for creating, implementing and maintaining a book of work (portfolio) as well as successful delivery of projects that have been agreed with key stakeholders at both the regional and global level.

**Main Responsabilities**:

- Identify and capture all product specific change initiatives related to Operations, working with IT to understand the impact of the change and capturing within the scope of each milestone.
- Ensure technology related benefits for initiatives are clearly understood, captured as part of approval and prioritization process and tracked through to completion.
- Responsible for the delivery of change initiatives (i.e. projects delivered on time, on budget, and achieve stated benefits)
- Responsible for establishing scope, resource needs, milestones and success metrics at project onset and are tracked & managed throughout the life of the program.
- Manage, review and control all project artifacts throughout project lifecycle including scope and scale of projects to ensure practical expectations are met and progressive delivery is achieved.
- Ability to manage virtual team resources to achieve project goals, including change partners in different locations / time-zones.
- Actively participate in prioritization and change governance forums to reinforce communication and alignment to key management and stakeholder priorities.
- Chair Project steering meetings and working groups to deliver a consistent global message on progress, dependencies and technical aspects to key stakeholders.
- Timely escalations of risks/issues to senior stakeholders to facilitate decision making and continued traction.

Strategy and tactics
- Ability to identify and recommend pragmatic options for near-term business solutions (in line with both Regional and Globally agreed strategy).
- Manage clear-choice process to build consensus and drive decisions for near-term options.
- Ensure the strategic goals aligned to each program are continually socialized, measured and ultimately met through the delivery of the project/program.
- Strong motivational skills, while objectively balancing the inevitable highs and lows of major change projects.
- People & Organization: Collaborative and consensus building attitude both within GM Operations and across the entire stakeholder community.
- Excellent communicator at all levels and across functions/operations disciplines and differing locations and cultures.
- Accountable for tracking program / project success criteria (even where deliverables may not be directly in control)
- Integrity: Will make decisions in the best interest of the program / project objectives ensuring visibility to stake holders and senior change management.
- Proven capabilities in bringing in governance, structure and direction by defining delivery plan for required process and/or technology deliverables.
- Change Managers will actively build working relationships across the entire stakeholder community.
- Navigate through complex global organization structure & formalize partnerships with key participants within IT and business verticals.
- Perform other job-related duties including business analysis and working closely with operations SMEs and product owners,
- Create a governance structure to actively manage stakeholder communication throughout the project life cycle, including project risks that can potentially have adverse impact both internal/external to HSBC.
- Adopt HSBC project governance tools and project methodology for managing and reporting project deliverables through its life cycle utilizing the HSBC defined Business Transformation Framework guidelines for effective and accurate project management.

Management of Risk
- Each employee must be aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.
- Each employee must ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
- Each employee must promote an environment that supports diversity and reflects the HSBC brand

Observation of Internal Controls
- Each employee must maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Any failures to comply with the above should be reflected in year

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