Claims Adjuster Sr B&w
hace 3 semanas
**Job description**:
**Responsabilidades**:
- Realizar el análisis de las reclamaciones de mobile para determinar el apego a términos y condiciones
- Cumplimiento de procesos y políticas establecidas,
- Controlar el cumplimiento níveles de servicio
- Seguimiento E2E del servicio al cliente por todas las áreas involucradas
- Generar los indicadores de servicio
- Diseñar estrategias de control y mejora continua del servicio al cliente.
- Analizar indicadores de Severidad, Frecuencia, Níveles de Servicio.
- Participar en la definición, pruebas e implementación de nuevos sistemas y actualizaciones para la operación de seguros.
**Requisitos**:
- Universitario Titulado (Lic. Administración de Empresas, Ingeniería en sistemas, electrónica o afin)
- Experiência mínima de 1 a 3 años en posiciones relacionadas a manejo de reclamos/reemplazos de telefonia celular
- Se valora experiência en marca y/o centro de servicio y/o dictamen de seguros de celualr
- Al menos 1 año de experiência en trato al cliente.
**Ofrecemos**
Contrato directo por empresa.
Sueldo competitivo y Prestaciones/Beneficios adicionales a ley
“At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.”
Tipo de puesto: Tiempo completo
Horario:
- Lunes a viernes
- Turno de 8 horas
Prestaciones:
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Horarios flexibles
- Opción a contrato indefinido
- Seguro de gastos médicos
- Seguro de vida
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
**Helping People Thrive in a Connected World**
**Our Culture Defined**
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.
**Company Overview**
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
**Equal Opportunity Statement**
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
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