Service and Operations Rbwm
hace 2 semanas
**Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu.**
**Administrador de Sucursal**
HSBC México, ofrecemos oportunidades para desarrollar una carrera profesional para personas con excelente actitud de servicio, trato al cliente, gusto por las ventas y visión por desarrollarse en el área Comercial en el puesto de Ejecutivo de Operación.
**Función principal. **Supervisión y control de la operación de ventanillas y operación de plataforma, asegurando su buen funcionamiento, optimizando recursos, asegurando que los Ejecutivos de Servicio cuenten con un flujo eficiente de efectivo, asegurando que los Promotores realicen de forma correcta y oportuna los procesos y operaciones inherentes a su puesto. Fungir donde la operación de la sucursal lo permita, como anfitrión en plataforma, proporcionando servicios a los clientes, logrando con ello la satisfacción del cliente y referidos para la venta en plataforma.
**Requisitos.**
- Licenciatura en el área Económico-Administrativa o Financiera (trunca o concluida) o Bachillerato concluido.
- Experiência en servicio y/o atención al cliente, mínimo 6 meses.
- Experiência en ventas, mínimo de 6 meses, preferente en el sector financiero.
- Experiência en operación bancaria (productos), mínimo de 6 meses.
- Conocimiento en regulaciones existentes.
- Horario de Lunes a Sábado.
Requirements
**Habilidades.**
- Orientación al cliente y a ventas.
- Trabajo en equipo.
- Gestión de equipo.
- Enfoque a resultados / Solución de problemas.
- Adaptación al cambio.
**Ofrecemos.**
Contratación directa por parte del Banco.
Sueldo base, bono trimestral por desempeño, aguinaldo, prima vacacional, seguro de vida, seguro de gastos médicos mayores, créditos, descuentos en los productos del Banco, participación activa en programas de sustentabilidad/ responsabilidad social, descuentos en más de 9,000 establecimientos y un plan de carrera acorde a tus aspiraciones.
“En HSBC esperamos que nuestra gente se trate con dignidad y respeto, creando una cultura incluyente que promueva igualdad de oportunidades. Nuestros valores definen quiénes somos como organización y lo que nos distingue, valoramos la diferencia, avanzamos juntos, nos hacemos responsables de nuestras acciones, usamos el buen juicio, hacemos lo correcto y hacemos que las cosas sucedan”.
“En HSBC nos encontramos orientados a garantizar la igualdad de género y capacitación constante hacia nuestros empleados, así como a la protección de sus derechos laborarles y sociales”.
“En HSBC ofrecemos a nuestros colegas un mayor número de días para que puedan disfrutar al máximo su boda, cuidar al nuevo integrante de la familia, o vivir el duelo por la pérdida de algún familiar”.
Nuestro paquete de permisos con goce de sueldo está a la vanguardia en México.
Ahora tienes una razón más para ser HSBC y vivir con orgullo una cultura de bienestar integral, balance y auto cuidado”.
“Queremos que formes parte de nuestro equipo Descubre cómo es trabajar con nosotros"
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