Hotel Operations Coordinator

hace 6 días


Merida, México WorldStrides A tiempo completo

Research and maintain relationships with existing lodging vendors for designated regions across domestic areas of operation.
- Proof and process operational reports to domestic lodging partners including but not limited to Group Listing Reports, On-Site Coordinator reservations, Group Activity Requests and Breakfast Reports.
- Maintain proper reporting for assigned areas.
- Work with department leadership to forecast and adjust room blocks regularly to maintain accurate pick-up rates at each hotel, and ensure accurate management of contracted rooms.
- Participate in pre-season training sessions with new and existing hotels as needed throughout the tour year.
- Maintain a system for quality control including providing feedback to vendors based on internal performance metrics.
- Assist with attrition and cancellation deadlines for contracted hotel room blocks, and communicate with both internal teams and external vendors changes in an effective and timely manner to avoid financial liability.
- Facilitate strong relationships with supplier contacts through positive and professional communications.
- Assist internal teams as needed to resolve on tour issues.
- Provide guidance and timely communication to internal teams for all domestic lodging requests by striving to ensure positive traveler experience within specified operations parameters.
- Function as a contributing member of the Product Delivery Team through effective communication and assisting others as needed.
- Develop initiatives and adjustments in operating procedures to account for changes in market trends, company goals, and budget parameters.
- Audit internal operating systems for accuracy on a continual basis.
- Communicate directly with Finance Team members regarding payments and auditing of invoices as required.
- Travel as required to maintain positive relationships with existing vendors and familiarization of WorldStrides products.
- Maintain flexibility and willingness to take on additional duties as products and or process needs change.

**Requirements**:

- High school degree or equivalent. Four-year college degree preferred.
- A keen appreciation of a high level of customer service balanced with business considerations.
- Dependable, hardworking, well organized, strong interpersonal, time and organization skills, detail oriented, with excellent ability to follow instructions.
- Must have excellent verbal and written communication skills including group presentation skills and the ability to diplomatically handle cross-functional communications.
- A strong ability to manage multiple tasks simultaneously and strong negotiating skills.
- Demonstrated ability to effectively manage large amounts of information.
- Must have strong negotiating and analytical solution-oriented business skills.
- Basic computer skills, ability to type, process paperwork and work in an office environment under deadline pressure.
- Must be able/available to travel out of town periodically and operate in a variety of public environments


  • Hotel Coordinator

    hace 9 meses


    Merida, México WorldStrides A tiempo completo

    Assist Lodging, Product Delivery leadership in fulfillment roles and responsibilities for key business units of WorldStrides. Ensure the highest quality lodging experience for our students and educators within the limits of an acceptable budget and expectations. Work closely with the department leadership to proof and process operational reports to domestic...


  • Merida, México WorldStrides A tiempo completo

    The Operations Coordinator Assistant provides assistance to the operations coordinator for the success of Operations for the assigned region, destination(s) or programs in Latin America and / or Rest of the World. She or he works closely with operational targets and budgets. **Responsibilities**: - Executes back-office processes, including invoice...

  • Operations Coordinator

    hace 8 meses


    Merida, México WorldStrides A tiempo completo

    **Position Summary**: The Operations Coordinator is responsible for booking, supporting our tours and working closely with our suppliers & Regional Manager for a given geographical region. Responsibilities include but are not limited to: Reserving and booking services, supervising the logistics of the tour, supplier relations, cost and quality control,...


  • Merida, México WorldStrides A tiempo completo

    The Air Operations Coordinator goal will be to encourage development of the Air Operations Team providing accurate information and support related to the processes handled by the department through the production line. **Responsibilities**: - Administrative tasks such as paying deposits, filing contracts, etc. - Send E-ticket receipts and work with sales...

  • Marketing Coordinator

    hace 7 meses


    Merida, México Hyatt Regency Merida A tiempo completo

    Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Marketing Coordinator is responsible to assisting the Marketing Manager developing, implementing, monitoring and evaluating the hotel's marketing...


  • Merida, México WorldStrides A tiempo completo

    This individual is responsible for procuring and maintaining relationships with University conference services and the meeting industry that will ensure exceptional scholar experiences by securing and contracting locations and vendors to host and support K12 Individual programs. The role involves direct communication with internal staff, a close attention to...


  • Merida, México Hilton A tiempo completo

    A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets...


  • Merida, México Webhelp A tiempo completo

    Activities- Lead, audit and support the process of the team in charge. - Ensure the correct operation of the Contact center and lead the work team to align processes to accomplish the objectives of the account/program. - Track and evaluate the key performance indicators of the operation. - Elaborate and submit the KPI reports to the direct leader. -...


  • Merida, México ALSTOM A tiempo completo

    Req ID:423512 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...


  • Merida, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor’s Degree - Strong interpersonal skills, communication skills, and proven relationship builder - Strong attention to details - Proficient with MS Excel, Word, Windows Operating Systems, and Environmental Management Systems - Experience and ability to dive deep with engineering teams to understand operations process for environmental risk...


  • Merida, México WorldStrides A tiempo completo

    WorldStridesis the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C., and has grown to provide a wide range of programs for more than 550,000 students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in...

  • Recruiting Coordinator

    hace 6 días


    Merida, México Angi A tiempo completo

    Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at "home." For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to...


  • Merida, México Boldr A tiempo completo

    **A LITTLE BIT ABOUT Boldr**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. - We are a global team united by our desire to connect diverse people with shared values for a bolder impact. - We employ just over a thousand team members...

  • Program Coordinator

    hace 7 meses


    Merida, México WorldStrides A tiempo completo

    Collaborates with Sales, Account Management, and Operations to optimize Program Development functions and ensure the appropriate processes, systems, and controls are in place to price and produce high-evaluated, top-quality custom programs with healthy margins and quick turnaround times. - Supports Sales and Account Management teams with itinerary changes,...

  • Site Coordinator 3

    hace 7 meses


    Merida, México ALSTOM A tiempo completo

    Req ID:429423 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...


  • Merida, México WEBHELP A tiempo completo

    El Coordinador de Operaciones deberá garantizar que la gestión realizada por equipo de supervisores a cargo se encuentre de acuerdo a las estrategias y procedimientos establecidos por el cliente o cuenta. Es la figura que alinea y coordina la labor de supervisores para el logro de metas y objetivos trazados por la gerencia. **Requisitos**: - Licenciatura...


  • Merida, México WorldStrides A tiempo completo

    Events Support Coordinators are responsible for providing operational support for WorldStrides events including online and in-person administrative and logistics support for a variety of US based and international educational and performance events across WorldStrides and the Envision by WorldStrides businesses. The Events Support Team ensures that assigned...

  • Customs Coordinator

    hace 7 meses


    Merida, México FedEx Express LAC A tiempo completo

    Involves providing administrative support for a team of professional level employees and their manager in ground ops, ramp, and/or gateway locations, ensuring the most effective utilization of time and effort. **General job description**: Under general supervision completes the following activities: - Maintain knowledge of current country’s customs...


  • Merida, México Hilton A tiempo completo

    A Housekeeping Supervisor will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. **What will I be doing?** A Housekeeping Supervisor, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent...


  • Merida, México Hilton A tiempo completo

    Housekeeping Supervisor A Housekeeping Supervisor will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. **What will I be doing?** A Housekeeping Supervisor, you will be responsible for assisting with overseeing housekeeping operations to...