Supervisor SD Freight Pay

hace 2 semanas

Monterrey, México C.H. Robinson A tiempo completo

**DUTIES AND RESPONSIBILITIES**

The duties and responsibilities of this position consists of, but are not limited to, the following:
**Business Strategy**:

- Drive consistent execution that meets Service Delivery Freight Audit and pay requirements and expectations
- Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work with teams on actions to address identified gaps
- Learning and utilization of continuous improvement methodology in management of KPIs for the service delivery team
- Identify recurring service delivery interruptions & customer issues, drive root cause analysis and resolve via appropriate corrective & preventive actions
- Key customer contact for Service Delivery (Operational) needs
- Collaborate with multiple areas of the business to drive standardization of leading practices
- Oversee projects (savings, first pass yield, carrier financial scorecard, PFEL, accessorial/spend analysis)
- Understand, interpret, and translate carrier contracts for the purposes for audit and payment

**Team Leadership**:

- Lead direct reports by providing regular feedback, coaching and guidance based on performance, dashboards, and Personal Development Plan
- Ensure assigned team-members have a solid understanding of customer business objectives and the plans to attain those objectives
- Ensure service delivery team has resources required to execute day-to-day operations
- Coordinate schedules to ensure proper account coverage. Examples of but not limited to PTO, meals, breaks
- Maintain and utilize Account Specific Onboarding for new team members
- Other duties or responsibilities as assigned according to the team and/or country specific requirements

**QUALIFICATIONS**

Required:

- Bachelor’s degree from an accredited college or university
- Minimum 3 years of experience in operations and/or customer/client service facing role
- Experience mentoring and or coaching small project teams
- Ability to travel up to 7.5% (domestically and international)

Preferred:

- Experience executing businesses through Standard Practices and Operational Excellence methodologies
- Proficient in Microsoft Office Suite of programs
- Strong problem-solving and conflict resolution skills
- Ability to adapt and lead in a fast-paced environment
- Strong interpersonal/communication and presentation skills, with ability to communicate effectively in a highly responsive and professional manner
- Ability to develop strong working relationships, both internally and externally
- High level of integrity where personal and professional values are aligned with the company's mission, vision, and leadership framework
- Ability to work collaboratively within the business setting
- Values a diverse and inclusive work environment

**Disclaimer**:

- This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

**Equal Opportunity and Affirmative Action Employer**
- C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.

**Benefits**

We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.

**Why Do You Belong at C.H. Robinson?**:
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

  • Freight Pay Analyst

    hace 4 semanas

    Monterrey, México C.H. Robinson A tiempo completo

    C.H. Robinson is looking to hire a Freight Pay Analyst. In this role you will be responsible for answering all carrier freight pay related questions including client invoicing, adjustments, and credits. As the Freight Pay Analyst you will work closely with client and carrier contacts to ensure timely and accurate payment and will identify and implement...

  • Freight Pay Analyst

    hace 3 semanas

    Monterrey, México C.H. Robinson A tiempo completo

    C.H. Robinson is looking to hire a Freight Pay Analyst. In this role you will be responsible for answering all carrier freight pay related questions including client invoicing, adjustments, and credits. As the Freight Pay Analyst you will work closely with client and carrier contacts to ensure timely and accurate payment and will identify and implement...

  • Freight Pay Analyst

    hace 1 semana

    Monterrey, Nuevo León, México C.H. Robinson A tiempo completo

    C.H. Robinson is looking to hire a Freight Pay Analyst. In this role you will be responsible for answering all carrier freight pay related questions including client invoicing, adjustments, and credits. As the Freight Pay Analyst you will work closely with client and carrier contacts to ensure timely and accurate payment and will identify and implement...

  • Freight Pay Analyst

    hace 5 días

    Monterrey, México C.H. Robinson A tiempo completo

    **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consists of, but are not limited to, the following: - Identify and troubleshoot invoicing errors and discrepancies - Analyze current accounts payables and receivables to identify payment discrepancies - Provide prompt and professional response to customer and/or carrier...

  • Freight Pay Analyst

    hace 1 día

    Monterrey, México C.H. Robinson A tiempo completo

    DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Identify and troubleshoot invoicing errors and discrepancies Analyze current accounts payables and receivables to identify payment discrepancies Provide prompt and professional response to customer and/or carrier requests...

  • SAP SD Consultant

    hace 1 semana

    Monterrey, México Fast Dolphin A tiempo completo

    **Job Title: SAP SD Consultant** **Location**: Monterrey, Mexico **Start**:ASAP** **Length**: Permanent - Minimum of a bachelor’s degree in computer science, MIS, engineering, or similar field. - 5+ years SAP Sales and Distribution with SAP ECC and S/4HANA implementation experience. - Experience with global, large-scale ERP...

  • Supervisor Freight Pay

    hace 3 semanas

    Monterrey, México C.H. Robinson A tiempo completo

    **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consists of, but are not limited to, the following: **Business Strategy**: - Drive consistent execution that meets Service Delivery requirements and expectations - Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps,...

  • Supervisor Freight Pay

    hace 3 semanas

    Monterrey, México C.H. Robinson A tiempo completo

    **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consists of, but are not limited to, the following: **Business Strategy**: - Drive consistent execution that meets Service Delivery requirements and expectations - Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps,...

  • Supervisor Freight Pay

    hace 1 semana

    Monterrey, Nuevo León, México North America Trans A tiempo completo

    DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following:Business Strategy: Drive consistent execution that meets Service Delivery requirements and expectationsLeverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and work with...

  • Accounts Payable Lead

    hace 2 meses

    Monterrey, México Uber Freight A tiempo completo

    Reports to Accounts Payable Supervisor to assist in leading team to meet directives of upper management. - Provide support for Audit/CSI teams as related to carrier communications and full invoice discrepancy resolution using Uber Freight guidelines, carrier contracts, and customer business rules. - Facilitate communication between AP teams and Operations...

  • Accounts Payable Lead

    hace 2 días

    Monterrey, México Uber Freight A tiempo completo

    Reports to Accounts Payable Supervisor to assist in leading team to meet directives of upper management. - Provide support for Audit/CSI teams as related to carrier communications and full invoice discrepancy resolution using Uber Freight guidelines, carrier contracts, and customer business rules. - Facilitate communication between AP teams and Operations...

  • Supervisor Freight Pay

    hace 4 semanas

    Monterrey, México C.H. Robinson A tiempo completo

    DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Business Strategy: Drive consistent execution that meets Service Delivery requirements and expectations Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and...

  • Supervisor Freight Pay

    hace 3 semanas

    Monterrey, México C.H. Robinson A tiempo completo

    DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Business Strategy: Drive consistent execution that meets Service Delivery requirements and expectations Leverage Operations Dashboards and internal analytics to understand areas of service excellence & service gaps, and...

  • Accounts Payable Lead

    hace 1 semana

    Monterrey, Nuevo León, México Uber Freight A tiempo completo

    Reports to Accounts Payable Supervisor to assist in leading team to meet directives of upper management. Provide support for Audit/CSI teams as related to carrier communications and full invoice discrepancy resolution using Uber Freight guidelines, carrier contracts, and customer business rules. Facilitate communication between AP teams and Operations teams...

  • Sr. Carrier Manager I

    hace 4 días

    Monterrey, México Uber Freight A tiempo completo

    **About the Role** The Sr. Carrier Manager I, works strategically with Transportation Brokerage customers to gain an understanding of their specific transportation procurement challenges and support the end-to-end execution of transportation procurement events and strategies. Managing and building strong relationships, with core carriers, is critical to...

  • Brokerage Intern

    hace 2 semanas

    Monterrey, México Uber Freight A tiempo completo

    **About The Role** Naturally curious. You're innovative and creative in your problem-solving and you constantly search for ways to tweak and optimize processes. Fast learner. We're looking for interns who thrive with learning new technologies and don't believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our...

  • Transportation Management Operations Intern

    hace 3 días

    Monterrey, México Uber Freight A tiempo completo

    **About The Role** Naturally curious. You're innovative and creative in your problem-solving and you constantly search for ways to tweak and optimize processes. Fast learner. We're looking for interns who thrive with learning new technologies and don't believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our...

  • Freight Broker

    hace 2 meses

    Monterrey, México Charger Logistics Inc A tiempo completo

    Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger Logistics Inc.is currently looking for a Dispatch B1 Specialist with safety...

  • Customer Service Specialist

    hace 2 meses

    Monterrey, México Charger Logistics Inc A tiempo completo

    **_We’re proud to say we’ve been named one of "Super Empresas Expansión 2023 Top Companies_**. Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled...

  • Supervisor de Seguridad Privada

    hace 3 semanas

    Monterrey, México INSIGNIA SEGURIDAD PRIVADA A tiempo completo

    **Descripción del empleo** **SUPERVISOR DE SEGURIDAD PRIVADA** **MONTERREY** Escolaridad: Preparatoria en adelante Experiência como supervisor en el área de seguridad Licencia de conducir vigente Trabajo bajo presión Disponibilidad de horario Sueldo Mensual $18,000 mensuales Tipo de puesto: Tiempo completo Sueldo: A partir de $18,000.00 al...