Customer Service Specialist

PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...

Posted Friday, April 12, 2024 at 5:00 AM PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams....

**ABOUT THE ROLE** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. **WHAT THE CANDIDATE WILL DO** - Use TMS to process shipment entries and...

Additional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...

**About** the Role** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. - Use TMS to process shipment entries and actively lead timely...

Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit,...

Additional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

**Forma parte de nuestro equipo de trabajo como Líder de Customer Success y Customer Service** **Resumen del Puesto**: Garantizar la satisfacción del cliente en todas las etapas del ciclo de vida, liderando equipos dedicados a Customer Success y Customer Service. Desarrollando y ejecutando estrategias que optimizan la experiência del cliente y promueven...

**Vacante para la empresa DIREX en San Pedro Garza García -Monterrey, Nuevo León**: Customer service concierge servicio al cliente Concierge customer service Centro Clínico ubicado en Monterrey Nuevo León Solicita: Concierge para atención y servicio o clientes o pacientes Inglés Avanzado Sueldo: $24,000 a $25,000 brutos Disponibilidad de...

**Responsibilities** Be responsible to attend Customer enquiries, identify their needs, clarify information and provide solutions. Making appointments and scheduling for patients, record call details in the system and register customers and educate them about special programs / initiatives. Act as first point of contact for Grievance management. Follow up...

Your Roles & Responsibilities Responsible for ensuring the timely and accurate receipt of cliente requirements. Guarantee the reliability and records of customer requirements in SAP system. Responsible for guaranteeng performance and delivery rating with each client in accordance with Mahle´s objetives. Supervise EDI personnel to meet shipping...

Your Roles & Responsibilities Responsible for ensuring the timely and accurate receipt of cliente requirements. Guarantee the reliability and records of customer requirements in SAP system. Responsible for guaranteeng performance and delivery rating with each client in accordance with Mahle ́s objetives. Supervise EDI personnel to meet shipping objetives....

We have an excellent job opportunity in Puerta de Hierro, Guadalajara. We are looking for Customer Service Agents. **Responsibilities**: - Back office functions **Requirements**: - Advanced/bilingual English (essential) - Customer service experience - Availability to work 8 hours a day **We offer**: - Benefits above the law: - Christmas bonus 30...

Overview: The **Customer Service Intern** will be learning and supporting the activities related to solve Customer´s requirements or issues and other operational processes that affect directly the Customer Experience during their credit life cycle. **Location**: Monterrey, NL **Time availability**: 25 hours per week. **Responsibilities**: - Acquire...

Your Roles & Responsibilities Responsible for ensuring the timely and accurate receipt of cliente requirements. Guarantee the reliability and records of customer requirements in SAP system. Responsible for guaranteeng performance and delivery rating with each client in accordance with Mahle´s objetives. Supervise EDI personnel to meet shipping...

DEVBOT is a Full-Stack Development company based in Austin, TX, and a production studio in Monterrey, Mexico. We have an incredible opportunity for a Customer Support Specialist to join the #TeamDEVBOT. **Responsibilities**: - Identify customer needs and help customers use specific features. - Analyze and report product malfunctions (for example, by...

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. What you’ll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issue - Provide carriers...

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. What you’ll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...

This Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. **What you’ll do** - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...