Field Service Engineer

hace 5 días


Tijuana, México Videojet A tiempo completo

Atención de Servicios para Clientes Externos e Internos.
- Cumplimiento de los Objetivos de calidad (Net Promoter Score) y eficiencia del servicio (MTTR, FTFR, SDFT).
- Debida presentación para la entrega y aceptación del trabajo por parte del Cliente.
- Cumplimiento de las normas de Seguridad y Buenas Prácticas de Manufactura, dentro de las instalaciones de nuestros Clientes.
- Llenado completo y claro de Órdenes de Servicio, para la posterior recuperación de los conceptos cobrables, derivado de la atención al Cliente.
- Captura de información en el Software de Administración de Servicios y cierre de tickets asignados.
- Comprobación pronta y oportuna de las refacciones utilizadas en el mantenimiento y envio de reporte de servicio a la firma del cliente al área de Help Desk.
- Comprobación pronta y oportuna de los gastos de viaje derivados de la prestación de servicios a Clientes internos y externos.
- Asesorías Técnicas vía telefónica.
- Reparación y reacondicionamiento de equipos propiedad de la empresa.
- Uso adecuado de las herramientas de trabajo suministradas por la empresa.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.


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