Field Service Euc Desk, Side Support

hace 5 meses


Tijuana, México GSB A tiempo completo

Nos encontramos en la búsqueda de un **Field Service EUC Desk Side Support (Delivery Master),** con la siguiente descripción:
Coordinación con el administrador de migración del sitio local (cuando corresponda) para conectar nuevos clientes de ADM a la red de ADM y conectarlos con el dominio de ADM

Programe la migración del cliente en los sitios del alcance y proporcione nuevas PC/LT a los usuarios

Apoyar a los usuarios para conectar nuevos clientes ADM a ADM LAN/WAN/Wi-Fi, validar el software requerido y cualquier otro soporte durante la transición del usuario

(No para todos los usuarios) Realice la migración de correo electrónico (*.pst) y la migración de datos de los usuarios del dispositivo heredado al nuevo dispositivo moviendo archivos personales de forma individual y archivos compartidos de forma grupal mediante OneDrive o dispositivo USB según la solución de seguridad aprobada

Soporte en la solución de problemas del cliente final durante la migración

Ayudar y capacitar a los usuarios para pasar de un dispositivo heredado a trabajar desde una PC ADM

Utilizar la herramienta de gestión de migración (a ser desarrollada y proporcionada) para sus actividades de migración diarias y actualizaciones de estado. Wild utiliza esta herramienta en estos días y se está creando una plantilla para NEOVIA.

Recibir y Desempacar PCs (de escritorio y portátiles)

Volver a crear imágenes de computadoras portátiles y de escritorio del entorno Neovia existente, según corresponda

Configure y capacite a los usuarios finales mediante ADM VPN y autenticación multifactor.

**Requisitos**

**Modalidad de Trabajo**:Presencial

**Nível de Inglés : Ingles avanzado**

**Localidad**: Tijuaba BC. México CP.22203. Tijuana Baja California

Remuneración a corde a con la experiência

Tipo de puesto: Tiempo completo

Experiência:

- Field Service EUC: 4 años (Deseable)

Idioma:

- Inglés (Obligatorio)



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