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Field Service Euc Desk, Side Support
hace 1 semana
Nos encontramos en la búsqueda de un **Field Service EUC Desk Side Support (Delivery Master),** con la siguiente descripción:
Coordinación con el administrador de migración del sitio local (cuando corresponda) para conectar nuevos clientes de ADM a la red de ADM y conectarlos con el dominio de ADM
Programe la migración del cliente en los sitios del alcance y proporcione nuevas PC/LT a los usuarios
Apoyar a los usuarios para conectar nuevos clientes ADM a ADM LAN/WAN/Wi-Fi, validar el software requerido y cualquier otro soporte durante la transición del usuario
(No para todos los usuarios) Realice la migración de correo electrónico (*.pst) y la migración de datos de los usuarios del dispositivo heredado al nuevo dispositivo moviendo archivos personales de forma individual y archivos compartidos de forma grupal mediante OneDrive o dispositivo USB según la solución de seguridad aprobada
Soporte en la solución de problemas del cliente final durante la migración
Ayudar y capacitar a los usuarios para pasar de un dispositivo heredado a trabajar desde una PC ADM
Utilizar la herramienta de gestión de migración (a ser desarrollada y proporcionada) para sus actividades de migración diarias y actualizaciones de estado. Wild utiliza esta herramienta en estos días y se está creando una plantilla para NEOVIA.
Recibir y Desempacar PCs (de escritorio y portátiles)
Volver a crear imágenes de computadoras portátiles y de escritorio del entorno Neovia existente, según corresponda
Configure y capacite a los usuarios finales mediante ADM VPN y autenticación multifactor.
**Requisitos**
**Modalidad de Trabajo**:Presencial
**Nível de Inglés : Ingles avanzado**
**Localidad**: Tijuaba BC. México CP.22203. Tijuana Baja California
Remuneración a corde a con la experiência
Tipo de puesto: Tiempo completo
Experiência:
- Field Service EUC: 4 años (Deseable)
Idioma:
- Inglés (Obligatorio)
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