Service Support Administrator

hace 1 semana


Tlahuac, México Tetra Pak A tiempo completo

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

**Job Summary**:
At Tetra Pak we are looking for a Service Support Administrator who will execute the delivery of high quality service administration, across the region to ensure satisfaction of relevant stakeholders by providing high quality administrative services at agreed service level.
The position is based in Cuautitlán, México.
Tetra Pak is not sponsoring work visas or relocation for this position.

**What you will do**:
As a Service Support Administrator you will:

- Execute administrative activities in large area or across several areas and providing back up anywhere in the region, delivering high quality service to the relevant stakeholders, with consistent communication and high level of efficiency, resulting in high level of satisfaction.
- Execute regular and systematic collection of internal and customer data, maintain relevant databases. Based on this data, provide relevant reporting, visual management and regular communication to relevant stakeholders. Analyze, resolve and escalate cases of missing or inaccurate data collection.
- Lead in ordering and order coordination of relevant parts, tools, services, uniforms, personal protective equipment and materials.
- Execute relevant purchasing and invoicing activities within area of responsibility and according to Corporate Governance policy.
- Lead in strong collaboration between service administration and services support teams to provide continuously effective administration and effective back-up solutions.
- Lead in the definition, development and deployment of visual management and management reporting including the right metrics for service administration.
- Participate in continuous improvement, share and learn and implementation of best practices, related to service support. Take on additional role of Process Super User, as required. Coach colleagues in the Services support model as required.

**We believe you have**:

- Bachelor's degree in Engineering or a related field
- 2 - 3 years+ of Administrative experience, will be a plus
- Strong communication skills
- Autonomous, analytical and process driven
- Intermediate English level

**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements

This job posting expires on** February 9, 2024.



  • Tlahuac, México Tetra Pak A tiempo completo

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. Job Summary At Tetra Pak we are looking for a Service Support Administrator who will...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Other **Environmental Conditions** Office Are you looking for a unique opportunity to make a difference in the world? Join Thermo Fisher Scientific Inc. as a Service Support Specialist I and contribute to our mission of making the world healthier, cleaner, and safer. At Thermo Fisher Scientific, we are a team of 100,000+ colleagues who...


  • Tlahuac, México Marsh A tiempo completo

    Marsh McLennan is the world’s leading professional services firm in risk, strategy, and people through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman. We’re creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and...


  • Tlahuac, México Marsh A tiempo completo

    Marsh McLennan is the world’s leading professional services firm in risk, strategy, and people through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman. We’re creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and...

  • Vmware Administrator

    hace 2 semanas


    Tlahuac, México Syntax Systems Ltd. A tiempo completo

    Systems Administrator - VMware Primary Responsibilities - Provision, build and maintain VMware vSphere infrastructure in a multi-customer environment - Provision, build and maintain the monitoring and alerting infrastructure in a multi-customer environment - Respond to and resolve 2nd and 3rd level incidents and problems across Virtual Server infrastructure...


  • Tlahuac, México Ericsson A tiempo completo

    **Join our Team**: **About this opportunity**: Join us at Ericsson as a Service Support Specialist, where you will play an integral role in the coordination, management, and execution of proactive and reactive maintenance duties. Our aim is to continually provide services to our operators' customers on a seamless basis, always ensuring that our performance...


  • Tlahuac, México Emerson A tiempo completo

    With general direction, The Service Support Associate will act as the primary liaison between customers, Premier Service Providers, Regional Machining Center site management and Final Control product engineers as needed. **Essential Job Functions / Responsibilities**: **Job Function** **Duties** - Operational Support & Coordination- Responsible for...


  • Tlahuac, México PPG A tiempo completo

    As a Service desk and support manager, you will form part of the Service Management track within the IT function. You will help support business-wide and IT objectives using ITIL methodology best practices for incident, problem, and knowledge centered support as well as Change Management. You will coordinate the different activities of the service desk team...


  • Tlahuac, México Fast Dolphin A tiempo completo

    **Job Title: Senior Linux Administrator** **Location**: Monterrey or Mexico City **Start**:ASAP** **Length**: Permanent - Virtualization Technologies using VMware/Nutanix/Hyper V (MS suite) - Provide direction and advice pertaining to design and configuration of converged infrastructure - Cluster experience (SLES, RH would be good) - Vcenter or Nutanix...

  • LMS Administrator

    hace 3 semanas


    Tlahuac, México GP Strategies Corporation A tiempo completo

    GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000...


  • Tlahuac, México TigerConnect A tiempo completo

    TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we...


  • Tlahuac, México Konecranes A tiempo completo

    South America- Employment type: Undefined term- Full-time/part-time position: Full time- Job Code USA/CA: **Field Service Operations Support**: South America - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift...


  • Tlahuac, México Avantpage, Inc. A tiempo completo

    **About us** **Job Overview** We are looking for an experienced Database and Security Administrator, who will play a critical role in maintaining and enhancing our computing and storage infrastructure. The Database and Security Administrator role will be responsible for the development, performance, integrity, and security of the systems infrastructure of...

  • IT Systems Administrator

    hace 4 semanas


    Tlahuac, México NinjaOne, LLC A tiempo completo

    **IT Systems Administrator** **About the Role** This will include determining user requirements, recommending practical solutions, and efforts to improve the effective use of technology. This person is responsible for ensuring the integrity and security of all interrelated technology systems that support NinjaOne Office locations as well as end users’...


  • Tlahuac, México NinjaOne, LLC A tiempo completo

    **IT Systems Administrator** **About the Role** This will include determining user requirements, recommending practical solutions, and efforts to improve the effective use of technology. This person is responsible for ensuring the integrity and security of all interrelated technology systems that support NinjaOne Office locations as well as end users’...


  • Tlahuac, México PPG Industries A tiempo completo

    **PPG Industries**: **State of Mexico**: The** agreements coordinator **will be in charge of generating reports, sales analysis, monitoring commercial agreements and process improvements. You will report directly to the customer service chief. This position is based in Tultitlan, Estate of Mexico. **Key Responsibilities** - Review and manage purchase orders...

  • Contract Administrator

    hace 2 meses


    Tlahuac, México Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...


  • Tlahuac, México Global Consults A tiempo completo

    **Vacante bilingüe c2** ¿hablas inglés? ¿te gusta trabajar en el área de tech support? ¿te gustaria formar parte de una empresa reconocida y ser parte de un gran equipo laboral? No pierdas esta oportunidad y si cuentas con esta experiência **¡postulate hoy mismo!** Empresa importante, busca personas con experiência en soporte técnico en...

  • Support Engineer

    hace 1 semana


    Tlahuac, México Salesforce A tiempo completo

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...


  • Tlahuac, México GEN-T A tiempo completo

    **Perfil**: - Sexo y Edad Indistintos - 3 a 5 años de experiência - Bilingüe conversacional - Universidad, Carrera indistinta - Vivir en CDMX con enfoque Hibrido. Principales funciones: - Administrative support of Leadership team in Mexico commercial office. - Receptionist & Supplies administration - Focal Point for main service suppliers for the...