Senior Customer Technical Services Analyst-1

**Senior Customer Security Analyst** Are you passionate about the chance to bring your technical experience to drive our Engineering team using industry best practices in a world-class company? Here at Thomson Reuters we are hiring 100+ Engineers with various experience levels for our Operations Center in Mexico City. We are expanding our global Operations...

**Senior Customer Trust Analyst**: Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team! Thomson Reuters Customer Trust team is looking for an experienced individual to support the evolving customer trust program across both...

Overview: We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole...

**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

The objective of the Customer Care Analyst is to help optimize our order to cash service levels by primarily performing data entry, processing of orders including technical review, and related activities and requests. The Customer Care Analyst will be working with multiple systems that need to be updated timely and accurately. This role requires an interest...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**We help the world run better** As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is an organization dedicated to managing service delivery at scale for high-volume, private cloud customers. Because we are at the heart of the SAP strategy, our business unit is growing rapidly. In order to facilitate that growth, we...

**We help the world run better** **ABOUT THE TEAM** SAP is the global market leader for business software and thus contributes a considerable part of the world's economic power grid. The mission of SAP Enterprise Cloud Services (ECS) organization is to maximize customer success by taking over responsibility for smooth end to end operations and lowering...

General information- Country - Mexico - City - Mexico City - Department - Global Support - Job ID - 39048 - Description & RequirementsA Day in The Life Typically Includes: - Use analytical and problem-solving skills to efficiently investigate and resolve customer issues reported through a ticketing system. - Manage SQL Server to replicate customer issues as...

Bachelor's degree, or 7+ years of professional of technical specialist, design and architecture experience; - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience; - 7+ years of consulting customer facing, design and implementation of serverless distributed solutions experience; - 3+ years of cloud and on-premise integration...

**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

As Technical Services Engineer, you will be in charge of maintaining the technical equipment for all the stores at your charge. This position is located in Guerrero, Chilpancingo and you will report to the Tintometric and Technical Services Manager. **Key Responsibilities** - You will visit our stores to make sure the correct functioning of the tintometric...

**Job Description**: - As Technical Services Engineer, you will be in charge of maintaining the technical equipment for all the stores at your charge. This position is located in State of Mexico, and you will report to the Tintometric and Technical Services Manager.**Key Responsibilities** - You will visit our stores to make sure the correct functioning of...

**Qualifications** - 10+ years of Customer Experience Manager experience within Enterprise Software. - Cloud Technical knowledge - Experience within a Service Delivery environment - Executive Sponsorship & Collaboration - A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...

7+ years of external or internal customer facing, complex and large scale project management experience; - Industry Experience in Retail, Education, Non Profit organizations; - Experience with selling large scale consulting/professional services with recurring revenue from accounts/territory; - Business development experience including complex agreements and...

**Servicio al Cliente**: Ser la interfaz de comunicación entre el cliente y las áreas Comercial, Supply Chain y Finanzas. Para asegurar el mantenimiento de las relaciones con los clientes y coadyuvar en el cumplimiento del objetivo de las ventas, así como garantizar la calidad, satisfacción y nível de servicio a nuestros clientes. McCormick & Company,...

Job Description **What we're looking for** As a member of Zendesk's Pricing and Packaging Team, the senior analyst plays a key role in shaping Zendesk’s monetization strategy. Reporting to the Senior Director of Pricing and Packaging and working closely with key stakeholders this is a highly visible role with excellent growth potential. The senior...

General information- Country - Mexico - City - Mexico City - Department - Global Support - Job ID - 39464 - Description & RequirementsAs a Technical Support Analyst, you will be a team member in the Global Support organization and you will provide responsive, world-class, quality support to customer accounts for Infor’s products. This position is for...

**Job Summary** - This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems,...

Job Description Who we're looking for We are looking for a Sr. Technical Account Manager in our enterprise segment to support a wide array of enterprise customers. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ for our enterprise customers. As a Sr. TAM, you will help craft and...