Customer Experience Analyst

Empresa líder en el giro metal-mecánico solicita Coordinador de Customer Experience Zona de trabajo CIÉNEGA DE FLORES, CARRETERA MONTERREY - LAREDO KM 27. **Actividades**: - Atención y servicio al cliente - Cumplir indicadores de servicio - Elaborar Journey Maps - Emisio´n de reportes de retroalimentacio´n - Analizar resultados - Diseñar e...

The HRSSC Talent Management Analyst is responsible for providing inquiry and transaction support regarding learning and development topics as well as performance management topics to employees, managers, HR Business Partners and HR professionals, Learning Coordinators, and Instructors. In a lesser extent, respond to inquiries from vendors, external LMS users...

**Hours and Cost Controlling Analyst** - Tracking and analysis of employee’s hours and expenses - Creation of timesheet for the hours - Periodical reports for the direct managers for business decision and strategic improvement - Identification of project financial risks to achieve results - Expenses analysis per resource by area of internal...

Job Description Pre-Analyst in Stellantis North America - Control Tower is critical in ensuring effective communication between the customer and the company, particularly in the context of product quality and service issues. Here's a breakdown of the key responsibilities and tasks associated with this position: Voice of the Customer (VOC): ...

Pre-Analyst in Stellantis North America - Control Tower is critical in ensuring effective communication between the customer and the company, particularly in the context of product quality and service issues. Here's a breakdown of the key responsibilities and tasks associated with this position: - Voice of the Customer (VOC): - Utilizing various sources of...

Pre-Analyst in Stellantis North America - Control Tower is critical in ensuring effective communication between the customer and the company, particularly in the context of product quality and service issues. Here's a breakdown of the key responsibilities and tasks associated with this position: - Voice of the Customer (VOC): - Utilizing various sources of...

Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room...

Pre-Analyst in Stellantis North America - Control Tower is critical in ensuring effective communication between the customer and the company, particularly in the context of product quality and service issues. Here's a breakdown of the key responsibilities and tasks associated with this position: **Voice of the Customer (VOC)**: Utilizing various sources of...

Pre-Analyst in Stellantis North America - Control Tower is critical in ensuring effective communication between the customer and the company, particularly in the context of product quality and service issues. Here's a breakdown of the key responsibilities and tasks associated with this position: **Voice of the Customer (VOC)**: Utilizing various sources of...

Pre-Analyst in Stellantis North America - Control Tower is critical in ensuring effective communication between the customer and the company, particularly in the context of product quality and service issues. Here's a breakdown of the key responsibilities and tasks associated with this position:Voice of the Customer (VOC): Utilizing various sources of...

IMPORTANT COMPANY HAS AN IMMEDIATE NEED FOR: BUSINESS ANALYST Qualifications and Requirements: - 2 years of experience working as a Data Analyst or in a quantitative data operation role. - A bachelor's degree in a technology related field that provides the required knowledge, skills, and abilities. - Highly proficient business English, both verbal and...

Sanhua is looking for an IT Business Systems Analyst to join our team in our Saltillo Coahuila, Mexico** **office. This role maintains upgrades, maintenance, and any installations needed for our employees. The IT Business Systems Analyst will educate our employees and be their point of contact for support within the business for technical needs and have the...

Financial Analyst Job Description What You Will Do: We are hiring a Financial Analyst. This individual works in the FRA department amongst a team of other analysts, supporting the monthly reporting and analysis process, weekly forecast, financial quarterly forecasts, annual budgeting, and outlook process. The financial analyst will provide support including...

Responsible for creating invoices and credit memos, updating customer files, and sending invoices to customers. Their primary interaction outside the business is with customers. Internally, they deal with the shipping department and order entry department. **PRINCIPAL DUTIES**: - Issue invoices to customers - Update customer files with issued invoices -...

**Job Details** **What you will do**: The Senior Analyst, Service Level Management (SLM) performs on a team as a developing Subject Matter Expert (SME) for the function of Service Level Management. The purpose of this position is to ensure that all current and planned IT Services are delivered to agreed achievable targets through a constant cycle of...

**What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - High volume inbound calls - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with...

**What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - **High volume inbound calls** - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with...

Overview: Are you looking for a challenging opportunity in an organization with a dynamic, innovative, and diverse environment? If so, your future is at PepsiCo. As a world class company, we seek excellence in everything we do. Therefore, we need talented, innovative people who are passionate about what they do. We are currently looking for a **Learning...

**What you will do** The Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance. **How will you do it?** - Analyze risk comparing credit limit to open balance - Minimize exposure for high-risk customers -...

**Job Details** **What you will do**: The Senior Analyst, Service Catalog Management (SCM) performs on a team as an evolving Subject Matter Expert (SME) for the function of Service Catalog Management. The purpose of this position is to provide and maintain accurate information on all services that are available to be requested via the end user Service...