Coordinador de Customer Experience
hace 4 semanas
Empresa líder en el giro metal-mecánico solicita Coordinador de Customer Experience Zona de trabajo CIÉNEGA DE FLORES, CARRETERA MONTERREY - LAREDO KM 27.
**Actividades**:
- Atención y servicio al cliente
- Cumplir indicadores de servicio
- Elaborar Journey Maps
- Emisio´n de reportes de retroalimentacio´n
- Analizar resultados
- Diseñar e implementar propuestas para mejorar la experiência al cliente.
**Habilides y Haptitudes**:
- Liderazgo
- Manejo de personal
- Empatía
- Escucha Activa
- Comunicación
- Trabajo en equipo
- Resolución de problemas
- Innovación
- Creatividad
**Requisitos**:
- Lic. en Mercadotecnia, Administración, o afín
- Amplio conocimiento en experiência al cliente
- Experiência gestionando equipos de trabajo
- Análisis cuantitativo / cualitativo
- Conocimiento de indicadores
- Inglés intermedio
**Ofrecemos**:
Contratación directa con la empresa
Cotización ante el IMSS al 100%
Prestaciones de ley
PAGO SEMANAL con nómina BANORTE
Vales de Despensa
Caja de Ahorro
Desarrollo Profesional
Crecimiento Laboral
Estacionamiento de la Empresa
**Horario**:
Turno Fijo de lunes a sábado (Descanso Fijo en Domingo)
Lunes a viernes de 8 am-6 pm y sábados de 8:30 am-1:30 pm
**WhatsApp 81 1977 6827**
Tipo de puesto: Tiempo completo
Salario: $30,000.00 - $50,000.00 al mes
Prestaciones:
- Caja de ahorro
- Estacionamiento de la empresa
- Opción a contrato indefinido
- Servicio de comedor con descuento
- Vales de despensa
Pregunta(s) de postulación:
- ¿Cuál es tu nível de Ingles?
Educación:
- Licenciatura terminada (Deseable)
Lugar de trabajo: Empleo presencial
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