Coordinador de Customer Experience

hace 4 semanas


Saltillo, México ACEROMEX A tiempo completo

Empresa líder en el giro metal-mecánico solicita Coordinador de Customer Experience Zona de trabajo CIÉNEGA DE FLORES, CARRETERA MONTERREY - LAREDO KM 27.

**Actividades**:

- Atención y servicio al cliente
- Cumplir indicadores de servicio
- Elaborar Journey Maps
- Emisio´n de reportes de retroalimentacio´n
- Analizar resultados
- Diseñar e implementar propuestas para mejorar la experiência al cliente.

**Habilides y Haptitudes**:

- Liderazgo
- Manejo de personal
- Empatía
- Escucha Activa
- Comunicación
- Trabajo en equipo
- Resolución de problemas
- Innovación
- Creatividad

**Requisitos**:

- Lic. en Mercadotecnia, Administración, o afín
- Amplio conocimiento en experiência al cliente
- Experiência gestionando equipos de trabajo
- Análisis cuantitativo / cualitativo
- Conocimiento de indicadores
- Inglés intermedio

**Ofrecemos**:
Contratación directa con la empresa

Cotización ante el IMSS al 100%

Prestaciones de ley

PAGO SEMANAL con nómina BANORTE

Vales de Despensa

Caja de Ahorro

Desarrollo Profesional

Crecimiento Laboral

Estacionamiento de la Empresa

**Horario**:
Turno Fijo de lunes a sábado (Descanso Fijo en Domingo)

Lunes a viernes de 8 am-6 pm y sábados de 8:30 am-1:30 pm

**WhatsApp 81 1977 6827**

Tipo de puesto: Tiempo completo

Salario: $30,000.00 - $50,000.00 al mes

Prestaciones:

- Caja de ahorro
- Estacionamiento de la empresa
- Opción a contrato indefinido
- Servicio de comedor con descuento
- Vales de despensa

Pregunta(s) de postulación:

- ¿Cuál es tu nível de Ingles?

Educación:

- Licenciatura terminada (Deseable)

Lugar de trabajo: Empleo presencial



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