Bilingual Customer Service Representative
hace 2 semanas
SAVINO DEL BENE MEXICO
Global Logistics and Forwarding Company Esta en busca de tu talento como CUSTOMER SERVICE CON EXPERIENCIA EN EMPRESAS DE TRANSPORTACIÓN INTERNACIONAL (FORWARDERS-ALMACEN-MODA)
Si cuentas con licenciatura en Relaciones Internacionales, Comercio Internacional o Negocios Internacionales, 3 a 5 años de experiência en el puesto e industria (MODA), te caracterizas por tener actitud de servicio, trabajar en equipo, ser una persona proactiva, responsable, donde comprendes la importancia del servicio a los clientes y estás en busca de tu desarrollo profesional, esta oportunidad es para ti.SI NO CUENTAS CON EXPERIENCIA SOLICITADA, NO SERÁS CONSIDERADO.
Las principales actividades a desarrollar son:
Atención y seguimiento a los envíos de nuestros clientes.
Apoyo y elaboración de cotizaciones.
Fomentar la fidelización y retencIón de clientes.
Eficientar el canal entre área de venta-operaciones.
Ser el punto de contacto para la atención de los clientes, en ausencia del área de ventas.
Habilidades:
Gusto por el servicio y la resolución de situaciones.
Sensibilidad comercial.
Disponibilidad.
Brindar guía y orientación a clientes respecto a sus necesidades de transporte..
Conocimientos:
Logística, importación y exportación aérea, marítima y terrestre
Fórmula para cálculo de peso, volumen y peso cargable
Términos logísticosPuertos y aeropuertos
Competencias:
Comunicación asertiva
Alto sentido de urgencia
Excelente actitud de servicio
Autoadministrado
Ofrecemos:
Contratación directa
Sueldo Competitivo + Prestaciones Superiores a las de la ley
Horario de trabajo: Lunes a viernes de 9:00 am a 6:00 pm, Tlalnepantla de Baz
Tipo de puesto: Tiempo completo, Medio tiempo
Sueldo: $30,000.00 - $35,000.00 al mes
Horas previstas: 9 por semana
Beneficios:
- Descuento de gimnasio
- Vales de despensa
Tipo de jornada:
- Turno de 10 horas
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
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