Manager, Technical Support

About the JobFortinet is seeking a Technical Support Manager to lead our technical support team. The ideal candidate will have experience in a technical support role in a networking/security company and possess strong analytical skills, troubleshooting, and problem-solving abilities.Key Responsibilities:Provide first-level supervision to a group of technical...

Job Summary:Fortinet is seeking a highly skilled Technical Support Manager to lead our team of technical support engineers. The successful candidate will have a strong background in technical support, leadership, and customer service.Key Responsibilities:Provide first-level supervision to a team of technical support engineers, managing workload, response,...

**ABOUT AVAYA**: Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest...

Unlock Your Potential as a Technical Support Engineering ManagerMexico City, MexicoAt Datadog, we're on a mission to empower our customers with the best technical support experience. As a Technical Support Engineering Manager, you'll play a critical role in shaping our team's success and driving customer satisfaction.Your Key Responsibilities:Lead and...

Eaton's Corporate Sector division is seeking an experienced Electrical Sector Technical Support Manager to lead the Customer Care Technical Support Center in Queretaro, Mexico.**Job Overview:**The successful candidate will provide direction and manage day-to-day functions of the Technical Support Center, working closely with support management in various...

About AvayaAvaya is a leading provider of innovative solutions for businesses, helping them deliver exceptional customer experiences. As a Technical Support Manager I, you will play a critical role in ensuring customer satisfaction and meeting operational service level agreements.Key ResponsibilitiesAct as a liaison between Avaya Operations Services and...

Join Fortinet as a Technical Support Manager to lead a team of support engineers and drive customer satisfaction. As a key member of our technical support team, you will be responsible for providing strategic direction and oversight to ensure that our customers receive exceptional service.About the RoleThis is an exciting opportunity for a seasoned technical...

About the OpportunityWe are seeking a highly skilled Technical Support Specialist to join our team at Avaya. As a Technical Support Specialist, you will be responsible for providing onsite support of systems in production subsystems and/or software and/or hardware applications to customers or field personnel using remote and telephone diagnostic...

About the Role: CrowdStrike is seeking a Technical Support Manager to join our team in Mexico. The Manager of Technical Support will provide technical expertise, leadership, and support of the daily activities of the Technical Support Engineering team, providing support for external and internal customer questions, escalations, and support related requests....

Technical Support Engineering ManagerAt Datadog, we're looking for a seasoned Technical Support Engineering Manager to join our team. As a key member of our Technical Solutions team, you'll be responsible for leading a team of Technical Support Engineers and people managers, ensuring they have the skills and knowledge needed to deliver exceptional customer...

About the OpportunityAre you a skilled technical professional looking for a challenging role? We are seeking a highly motivated and experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing remote support to customers with Avaya communication systems. You will troubleshoot issues, identify...

At Avaya Corporation, we're committed to delivering exceptional customer experiences that drive business momentum. As a Technical Support Manager, you'll play a critical role in ensuring customer satisfaction and meeting operational service level agreements.Key Responsibilities:Establish strong relationships with clients to drive technical issues to...

About the Role:We are seeking a skilled Technical Support Specialist to join our team at Avaya. As a Technical Support Specialist, you will be responsible for providing expert-level support to our customers and internal teams for Avaya communication systems, including IP/SIP Systems, converged systems, and Contact Center solutions.Key...

About the OpportunityThe role of Technical Support Manager is a critical and complex position within Avaya Corporation. As a liaison between Avaya Operations Services and customers, you will ensure customer satisfaction and meet operational service level agreements based on contractual obligations.Key ResponsibilitiesEstablish a relationship with clients for...

My client, a dynamic and rapidly growing **international FinTech**, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled **Technical Support Engineer** to join their team in CDMX. **_The Role: _** **_To succeed in this role, we expect you to have:_** 1. Bachelors/College Degree in Computer Science,...

**Remote Work: Yes** **Overview**: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard,...

**Skills & Qualifications** - Typically requires field sales experience - Areas of TAC (Technical Assistance Centers), NOC (Network Operation Centers), SOC (Security Operation Centers), GSC (Global Service Center) with a networking/security company. - Understanding of **TCP/IP, routing protocols, L2/L3 switches**: - Security product **s firewalls, IPSec,...

About CiscoCisco is a global technology leader that has been shaping the future of the internet by transforming how people connect, communicate, and collaborate. Our Internet of Things (IoT), Cloud, Security, and Enterprise Networking platforms are designed to simplify architecture, technology, and costs. We help companies of all sizes, in all industries, to...

**ABOUT AVAYA**: Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest...

Job Summary We are seeking a skilled Technical Support Specialist to join our team at Avaya. In this role, you will provide expert-level technical support for our customers, troubleshooting and resolving complex issues with our communication systems. Key Responsibilities Provide remote support for customers experiencing issues with Avaya Aura Communication...