Resource Support Representative Grc Mx

hace 3 semanas

Zapopan, México TTI Latin America A tiempo completo

TTI, Inc., is in search of our next superstar Resource Support Representative GRC MX for our Mexico branch. The Resource Support Representative provides support to various internal stakeholders based on established activities.
- Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Just celebrating its 50th anniversary, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia Join a winning team in a growing global organization_

**What our Resource Support Representative do**:

- Assist with converting Customer order in pdf. Entering Customer order in express to generate order number for Inside sales review.
- Confirm items with no actual shortage and identify items with a potential shortage to be checked by Inside Sales.
- Make notes about: ETA of incoming stock, PM Reserve qty, Approval indicator for supply constrained parts, etc.
- Expands personal product knowledge to effectively ensure personal growth opportunity.
- Requires attention to detail, proof reading for accuracy, and maintaining quality expectations.
- Expands product knowledge by utilizing all resources including product literature,
- Suppliers’ websites, TTI University, etc.
- Complete additional projects as assigned.

**What we look for**:

- High School Diploma or GED with 6 months’ experience in customer support or similar role or equivalent combination of education and experience required.
- Bilingual - Written & Verbal Proficiency in Spanish/English.
- Demonstrated track record of building confidence and credibility with external customers.
- Be extremely inquisitive and a quick learner.
- Possesses excellent verbal and written communication skills including strong listening skills.
- Exhibits strong interpersonal/teamwork skills in order to build effective working relationships.

***What we offer our team members**:

- Major Medical coverage, Employee and dependent coverage are available at no cost.
- Life and Accidental Death insurance coverage is company paid.
- Additionally, you will be eligible for vacation according to company and Mexico standards. The employee will also receive a vacation premium.
- Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
- A strong focus on giving back to our communities through philanthropic opportunities
- Great culture and opportunities for growth and advancement.

Want to learn more? Visit us at Working at TTI, Inc.

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