![Fixity technologies](https://media.trabajo.org/img/noimg.jpg)
Service Desk
hace 3 días
**Excellent proficiency in English, Spanish and Portuguese**:
- Understand Business requirement and translate them into IT Deliverables.
- Maintains ownership of Incidents/Requests, monitors open tickets and seeks resolution/completion.
- Responsible for driving SLA for IS Support and handles escalations.
- Train, develop and manage effectively the ongoing performance of their
- The Supervisor, Service Desk position is responsible for leading Tier I and II employees in support of Client engagements
- The Supervisor, Service Desk will be providing front line leadership, coaching for high performance and utilizing industry best practices as well as new innovative service delivery methodologies to achieved desired business outcomes
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $45,000.00 - $47,000.00 al mes
Horario:
- Incluye días feriados
- Rotativo
- Turno de 8 horas
Prestaciones:
- Seguro de vida
- Vales de despensa
Idioma:
- English (Obligatorio)
- Portugués (Obligatorio)
Lugar de trabajo: Empleo presencial
Fecha de inicio prevista: 08/04/2024
-
Analista Service Desk
hace 2 semanas
Monterrey, México Open Service A tiempo completoSomos una Empresa 100% mexicana con 27 años de experiência brindando servicios y productos de TI a importantes compañías nacionales e internacionales. Por expansión en nuestros servicios, te invitamos para que te puedas integrar a nuestro equipo como: **Analista de Service Desk** - **Disponibilidad**_ de Lunes a Viernes. - **Experiência**_ - De 6 a 1...
-
Bilingual Customer Service Representative
hace 4 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates five years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As an ambassador to Cover Desk...
-
Bilingual Customer Service Representative
hace 3 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates five years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As an ambassador to Cover Desk...
-
Service Desk
hace 4 semanas
Monterrey, México iKraft Solutions A tiempo completoWe are looking for a customer service oriented **Service Desk** specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the...
-
Bilingual Customer Service Representative
hace 4 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 6 días
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 3 días
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 3 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates five years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As an ambassador to Cover Desk...
-
Bilingual Customer Service Representative
hace 4 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 1 día
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Service Desk
hace 2 semanas
Monterrey, México CAPSITI A tiempo completoConsultoria de Head Hunter IT Nos encontramos en búsqueda de: Service Desk El especialista en Service Desk da soporte de primer nível a usuarios de America y Europa en un ambiente bilingüe (ingles y español). Es el gestor del proceso de incidentes y solicitudes de servicio. Contribuye para que los níveles de servicio se...
-
Bilingual Customer Service Representative
hace 3 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 3 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 4 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Bilingual Customer Service Representative
hace 3 días
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...
-
Service Desk Team Leader
hace 3 semanas
Monterrey, México Optimas Solutions A tiempo completo**Service Team Leader** **Monterrey, NL** *** **About Optimas**: - Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. - Optimas Manufacturing has been associated with the Fastener...
-
Service Desk Trilingue
hace 1 semana
Monterrey, Nuevo León, México Azka IT Consulting A tiempo completoAZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...
-
Bilingual Customer Service Representative
hace 3 semanas
Monterrey, México Cover Desk Mexico A tiempo completo**JOB SCOPE**: As an ambassador to Cover Desk Mexico, you will represent and support a US-based insurance agency to serve as their Virtual Assistant but are required to be based out of Monterrey, N.L. You will support the agency to provide insurance customer service and back-office assistance which may include bilingual phone support in Spanish and English....
-
Service Desk Analyst
hace 2 meses
Monterrey, México GM Financial A tiempo completoOverview: **Join our Team!** Our Service Desk Team provides first level support through taking calls, handling incidents and requests using ServiceNow, in this entry level role as a **Service Desk Agent** you will be responsible for supporting internal customers who are experiencing software or hardware related issues. We are looking for individuals with...
-
Service Desk Analyst
hace 1 día
Monterrey, México GM Financial A tiempo completoOverview: **Join our Team!** Our Service Desk Team provides first level support through taking calls, handling incidents and requests using ServiceNow, in this entry level role as a **Service Desk Agent** you will be responsible for supporting internal customers who are experiencing software or hardware related issues. We are looking for individuals with...