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Implementation Consultant

hace 1 mes

Desde casa, México Kyriba A tiempo completo

It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

About Kyriba:
Deployment Execution
- Configures and trains Customers on Kyriba modules. Implements business processes and system configuration necessary to meet client requirements.
- Effectively applies Kyriba methodology and enforces implementation standards.
- Manages smaller projects independently. day-to-day operational aspects of a project and scope.
- Supports blueprint engagements and produces related collateral.
- Assists to identify and quantify project risks.
- Ensures project documents are complete, current, and stored appropriately.
- Maintains 80% utilization rate.

Communication
- Strong verbal and written communication skills, with the ability to communicate difficult/sensitive information tactfully.
- Ability to produce high-quality project documentation and training.
- Ability to understand and resolve customer issues.
- Facilitates effective client meetings.
- Resolves and/or escalates issues in a timely fashion.

Client Management
- Effectively sets and manages client expectations.
- Develops lasting relationships with client personnel that foster client ties.
- Communicates effectively with clients to identify needs and evaluate alternative business solutions.
- Continually seeks opportunities to increase customer satisfaction and strengthen client relationships.

Consultant Development
- Seeks and participates in development opportunities above and beyond standard Kyriba training.
- Improves Kyriba product knowledge by attending Kyriba training session and acquiring new certifications.

Required qualifications:

- Baccalaureate or Graduate degrees in Business or Finance or relevant work experience.
- Strong communication skills, both verbal and written in Spanish and English.
- Previous project/customer management experience.
- Excellent time management skills as multiple clients and projects will be managed simultaneously.
- Capability to work with teams in multiple countries, across time zones.
- This job requires passing/clearing job-related Training and Certifications within the first 3 months of starting.