Customer Service Quality Engineer

hace 3 semanas


Reynosa, México Panasonic Automotive A tiempo completo

**Panasonic Automotive Parque Norte**

**Responsabilidades**:
Apoyar las líneas de producción para la mejora continua para reducir el desperdicio y la variación en los rechazos de la línea de proceso.Liderazgo del proceso de resolución de problemas cuando surgen reclamos de los clientes y responsable de la respuesta a tiempo en los portales de clientes. Seguimiento y actualización de cuadro de mando a través de portales de clientes. Participación en APQP (coordinación, desarrollo e implementación)Asistencia a visitas de clientes o auditorías y preparación de documentación para presentación de PPAP según Requerimientos Específicos del Cliente.

Análisis de resolución de problemas utilizando herramientas estadísticas y de calidad.
Desarrollar y liderar reuniones de calidad para la notificación de problemas del cliente para informar a todos los departamentos,causa raiz,Core tools
contacto directamente con el cliente ,garantizar piezas de calidad y negociaciones con los clientes,asistir a reuniones de calidad y negociaciones con clientes.
Seguimiento de las preocupaciones de los clientes y las fechas de cierre con acciones de contención inmediata y acciones correctivas permanentes.
Proporcionar RMA a los clientes para devolver el material rechazado para su análisis.
Participación en grupos kaizen de calidad para reducir la mano de obra y aumentar la capacidad.

**Requisitos**
- Licenciatura terminada
- 3 años a 5años de experiência en posicion similar
- Ingles 80%
- Manejo de Portales de clientes automotrices**(deseable)**:

- Exp en giro Automotriz **(deseable)**

**Ofrecemos**:

- **Contratacion directa con panasonic**:

- Atractivo sueldo de acorde a experiência
- Prestaciones superiores a las de ley
- Crecimiento y desarrollo profesional

**INTERESADOS FAVOR DE POSTULARSE POR ESTE MEDIO ADJUNTANDO SU CV ACTUALIZADO**

**MUCHA SUERTE**

Tipo de puesto: Tiempo completo

Salario: $1.00 - $2.00 al mes

Horario:

- Turno de 8 horas

Pregunta(s) de postulación:

- Manejo de portales de clientes automotrices

Educación:

- Licenciatura terminada (Deseable)

Experiência:

- giro automotriz: 3 años (Deseable)
- Customer Quality engineer: 3 años (Deseable)

Idioma:

- Inglés (Deseable)

Lugar de trabajo: Una ubicación



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