On Site Support Engineer Jr

hace 3 semanas


Monterrey, México Atos A tiempo completo

**Publication Date**:
Nov 8, 2023

**Ref. No**:
499491

**Location**:
Monterrey, Nuevo Len, MX, 66490

Monterrey, Nuevo Len, MX, 66490

Monterrey, Nuevo Len, MX, 66490

The future is our choice

At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

Onsite Tech Support (only Jr. Level) - Santa Catarina, N. L.

Carrier Planta E - Parque Industrial FINSA

Obtains diagnostic data to assist in the investigation and resolution of problems. Matches unresolved incidents against existing problems, known errors and other incidents. Ensures that incidents and problems in systems and services are fully documented within the configuration management defect/problem reporting system. Classifies and prioritizes unresolved incidents. Initiates and co-ordinates investigations to discover root causes, and progresses the implementation of remedial action. Ensures that investigations are fully documented, to facilitate the optimum implementation of remedies. Ensures that existing problems and known errors in systems and services being brought into operation are understood and managed in the same way as those arising from operational incidents. Ensures that the requirements of agreed internal and/or external levels of service are met. Keeps relevant staff informed of the status of systems and services, by producing reports/registers on defect/problem reporting data extracted from the configuration management system. Ensures that agreed actions relating to problem investigation and clearance are taken within the allotted timescales. Assists in the analysis of incidents and problems to show trends and potential problem areas, so that action can be taken to minimize the occurrence of incidents and to improve the process of problem reporting, analysis and clearance. Monitors plans and actions to investigate and resolve incidents and problems, including any suppliers and specialists involved, and contributes to problem management policy decisions. Windows 10 and Mac experience is required.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.


  • Operations Engineer Jr

    hace 7 días


    Monterrey, México TENOVA A tiempo completo

    Tenova, a Techint Group company, is a worldwide partner for sustainable, innovative and reliable solutions in the metals and - through the well-known TAKRAF and DELKOR brands - in the mining industries. Tenova leverages a workforce of over 2,200 forward-thinking professionals located in 19 countries across 5 continents, who design technologies and develop...


  • Monterrey, México Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will be accountable for the coordination and enabling the site Asset & technology leader in the overall loss prevention of the plant equipment and process technology, site facilities & buildings...


  • Monterrey, N.L., México Schneider Electric Gruppe A tiempo completo

    Job Description - Agile Tools support Engineer (008QC6) Agile Tools support Engineer - 008QC6 Summary: This position requires a Jira & Confluence expert working on AWS cloud with 4-6 years of experience. This position needs the person to work closely with Developer experience team in India and keen to learn other collaboration tools like Aha & iObeya....


  • Monterrey, México Mondelēz International A tiempo completo

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will be accountable for the coordination and enabling the site Asset & technology leader in the overall loss prevention of the plant equipment and process technology, site facilities & buildings to support delivery of...


  • Monterrey, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    High school or equivalent diploma - CPR course - Valid card evidencing successful completion of a first aid, CPR, and AED course from the American Heart Association or American Red Cross, or willingness to obtain it within four weeks of employment The On Site Medical Representative (OMR) will serve as the site’s medical representative in the Sort Center....


  • Monterrey, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    High school or equivalent diploma - CPR course - Valid card evidencing successful completion of a first aid, CPR, and AED course from the American Heart Association or American Red Cross, or willingness to obtain it within four weeks of employment The On Site Medical Representative (OMR) will serve as the site’s medical representative in the Sort Center....


  • Monterrey, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    The On Site Medical Representative (OMR) will serve as the site’s medical representative in the Sort Center. The OMR will provide functions such as: provide First aid treatment to injured employees, proactively analyze tasks for potential safety issues, participate in the workers’ compensation process, and implement a site wellness...

  • Site Sales Engineer

    hace 6 días


    Monterrey, México FLSmidth, Inc. A tiempo completo

    Mining Site Sales Engineer (México) Experiência en Minería +5 años. Inglés conversación de negocios requerido (escrito y hablado). Visa y pasaporte vigente para viajar a USA. Viaje nacional +50% del tiempo. Deseable: experiência en quebradoras, molinos, celdas de flotación, filtros. Asignado a cuenta clave. YOUR ACTIONS TODAY IMPACT THE WORLD...

  • Sr Support engineer 1

    hace 4 semanas


    Monterrey, México Blue Yonder A tiempo completo

    Overview:The Sr Support Engineer 1 will be working with cross-functional teams including Product Development, Consulting, and Cloud services to resolve critical and/or complex issues, also working on new initiatives to improve customer and support satisfaction.Scope:Core responsibilities to include WMS support for SaaS accounts hosted in cloud-native (Azure)...


  • Monterrey, México GE Renewable Energy A tiempo completo

    **Job Description Summary**: With a team of around 4,000 employees present in more than 30 countries, GE Hydro Solutions helps customers accelerate the energy transition, by providing Hydropower Solutions to deliver more renewable energy to the world, in a reliable and sustainable way. From Services solutions to Pumped Storage, our portfolio includes the...


  • Monterrey, México Engage ESM A tiempo completo

    **Publication Date**:Apr 7, 2023**Ref. No**:473258**Location**:Monterrey, Nuevo Le - n, MX, 66490**The future is our choice** At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices...

  • Jr. Quality Engineer

    hace 2 semanas


    Monterrey, México Universal Electronics Inc. A tiempo completo

    At UEI you will be part of a world class team that is working to innovate and revolutionize the meaning of ‘wireless control’. Whether it’s via chips, software licenses or turnkey products, we are continuing to reinvent how consumers interact with devices and services in their home. Each day we make the connected home smarter, easier to connect and...


  • Monterrey, México Juniper Networks A tiempo completo

    Title: Manufacturing/Quality Engineer Location: Juarez Mexico (FJZ) **Responsibilities**: - Juniper’s Technical leader at the site for end-to-end manufacturing for sustaining, NPI and repair responsible for managing Juniper CEM and ODM partners. - Partner’s escalation/contact point for all technical issues. Provide direction and advice next course of...

  • Support Engineer 2

    hace 4 semanas


    Monterrey, México Blue Yonder A tiempo completo

    WMS-Dispatcher Support RoleBlue Yonder Title:Support Engineer 2Other comparable titles:Technical Support AnalystOur current technical environment:Software: Java, ansi-c, shell scripting, PL/SQLWebServers: JBOSS, WebSphere, ApacheDatabases: Oracle, SQL Server, Toad or SQL DeveloperOS: Unix, Linux, WindowsCloud: AzureWhat you’ll do:Delivers excellent...

  • Thermal Engineer

    hace 1 semana


    Monterrey, México Vertiv Group Corp A tiempo completo

    The Thermal Engineer supports new product development. The Thermal Engineer acts as a technical expert for New Product Development team and Product management. The Thermal Engineer provides direct daily support to engineering groups by focusing on Thermal design, Testing and simulation. **Business Unit Job Summary**:The Thermal Engineer supports New Product...

  • Support Engineer Ii

    hace 5 días


    Monterrey, México Blue Yonder A tiempo completo

    Blue Yonder Title: Support Engineer 2 (Cloud Applications /SaaS) Scope: - Drive, as a lead SME, resolution of escalated and complex solution issues in collaboration with multiple BY and customer stakeholders. - Implement “Advanced Quality Prevention” plans to improve solution and service reliability - Deepen competency on end to end solution...

  • Data Engineer Sr

    hace 4 semanas


    Monterrey, México Neoris A tiempo completo

    **Data Engineer Sr**: **Date**:Jul 10, 2023 **Location**: MONTERREY, MX **Company**:NEORIS We are **NEORIS**! **As a digital accelerator we help companies step into the future! Currently we are looking for a Data Engineer Sr. **Main responsabilities**: - Understand and support to Deliver Global technical Data architectures - Propose new ideas on data...

  • Support Engineer

    hace 6 días


    Monterrey, México Atos A tiempo completo

    **Publication Date**: May 11, 2023 **Ref. No**: 479454 **Location**: Monterrey, Nuevo Len, MX, 66490 The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right...

  • Support Engineer

    hace 6 días


    Monterrey, México Atos A tiempo completo

    **Publication Date**: May 11, 2023 **Ref. No**: 479455 **Location**: Monterrey, Nuevo Len, MX, 66490 The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right...


  • Monterrey, México Neoris A tiempo completo

    **Software Engineer SR Python 1**: **Date**:Jun 9, 2023 **Location**: MONTERREY, MX **Company**:NEORIS We are **NEORIS**! **As a digital accelerator we help companies step into the future! Currently we are looking for a Software Engineer Python. **Principal Skills**: - Python (main skill), React or any FE skill (Nice to have), API Knowledge ( access...