Debt Collections Manager

hace 2 semanas


Ciudad de México Reach International Consulting A tiempo completo

**We are seeking to recruit an experienced leader having previously worked for loan-lenders, credit providers or debt collection agencies in Mexico. **You will be working alongside our growing team of agents to ensure that customer debt is accurately captured, managed and recovered according to industry best practice.

**Key Deliverables**
- Working closely with HQ in establishing annual targets and ensuring the delivery of KPIs.
- Create a proactive system to manage customer repayment plans, constantly seeking to improve on the services offered.
- Team management of telephone/online based debt collection agents, ensuring the smooth running of day-to-day operations.
- Provide guidance to the team on established industry best practice - always ensuring that legal and regulatory requirements for debt recovery are followed.
- Recruiting and training new agents.

**Essential Requirements**
- A minimum of 2 years’ experience working as a manager/leader for a Short-term loan or debt collection agency in Mexico.
- A proven track record in successfully developing a team of debt collection agents.
- Start-up or scale-up experience.
- **Fluent and clear spoken English.**

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00 - $55,000.00 per month

Ability to commute/relocate:

- Ciudad de México: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How soon could you start a new role once offered?

**Experience**:

- Team management (Over 30 people): 2 years (required)
- Loan Provider/Debt Collection Agency: 2 years (required)

**Language**:

- Fluent English (preferred)

Work Location: In person



  • Ciudad de México Videojet A tiempo completo

    Credit & Collections Supervisor owns the Accounts Receivable department and ensures compliance with all applicable policies, procedures, laws, and regulations (Local and Corporative). Be responsible for reduce of accrued debt as measured by collection amounts vs accrued amount. Define, Validate, and execute AR operational programs and processes, measuring...

  • Collections Sr Analyst

    hace 3 días


    Colonia Lomas de Chapultepec, México SGS A tiempo completo

    **Company Description** We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. - Contact customers to collect...

  • Collections Manager

    Encontrado en: Jooble MX O C2 - hace 1 semana


    Ciudad de México Solvento A tiempo completo

    Solvento is the Fintech that is building payment and credit infrastructure for the on-the-road freight industry in Mexico. Solvento's platform uses Artificial Intelligence to validate PODs, invoices, and accessorial charges, helping to reduce errors and fraud in freight payments. Solvento offers carriers the option to collect their invoices...


  • Ciudad de México GoodLeap A tiempo completo

    **Position Summary**: *** The Assistant Collections Managers primary function is to coach, train and develop collectors into strong negotiators while providing an excellent customer experience. The Assistant Manager must be able to effectively motivate collectors, to ensure high morale, and be able to achieve monthly goals. **About GOODLEAP**: We provide...

  • Operations Manager

    Encontrado en: Jooble MX O C2 - hace 1 semana


    Ciudad de México Stori Card - MX A tiempo completo

    The Role: The Manager of Operations drives a critical area responsible for the operation processes behind the outstanding balances of our cardholders. This role requires a specific set of skills that includes analytical reasoning, customer understanding, and management of big operational teams. Main responsibilities: Responsable of establishing and...

  • Head of Collections Hybrid CDMX

    Encontrado en: Jooble MX O C2 - hace 2 días


    México Solvento A tiempo completo

    Solvento is the Fintech that is building payment and credit infrastructure for the on-the-road freight industry in Mexico. Solvento's platform uses Artificial Intelligence to validate PODs, invoices, and accessorial charges, helping to reduce errors and fraud in freight payments. Solvento offers carriers the option to collect their invoices...

  • Agente collector bilingüe

    Encontrado en: Jooble MX O C2 - hace 1 semana


    Ciudad de México Agencia Tei A tiempo completo

    Empresa de 20 años de prestigio dedicada a la atención elite norteamericana solicita DEBT COLLECTOR BILINGUE ZONA: Polanco, CDMX BENEFICIOS: Salario inicial base $16,000 Crecimiento a corto plazo (Inicia como Jr, remuneraciones de Sr arriba de $20,000 Bono mensual a partir del segundo mes Estabilidad Incentivos Agradable ambiente laboral ...

  • Agente collector bilingüe

    Encontrado en: Whatjobs MX C2 - hace 1 semana


    Ciudad de México Agencia Tei A tiempo completo

    Empresa de 20 años de prestigio dedicada a la atención elite norteamericana solicita DEBT COLLECTOR BILINGUE ZONA: Polanco, CDMX BENEFICIOS: Salario inicial base $16,000 Crecimiento a corto plazo (Inicia como Jr, remuneraciones de Sr arriba de $20,000 Bono mensual a partir del segundo mes Estabilidad Incentivos Agradable ambiente laboral Prestaciones de...

  • Key Account Manager Sr

    hace 2 días


    Ciudad de México Bayer A tiempo completo

    **Bayer es una compañía global con competencias centradas en los campos de las ciencias de la vida de la salud y la agricultura. Sus productos y servicios están diseñados para beneficiar a las personas y mejorar su calidad de vida. En Bayer tienes la oportunidad de ser parte de una cultura en la que valoramos la pasión de nuestros colaboradores por...

  • Program Manager

    Encontrado en: Talent MX C2 - hace 2 semanas


    Santiago de Querétaro, México Inteva Products A tiempo completo

    Title Program Manager  Description The Program Manager will be responsible to support local growth plan with local OEM's. Position Requirements Lead dynamic cross function team. Schedule and conduct product development team meetings. Develop and maintain project plan in support of Inteva and customer objectives. Drive project execution...


  • Ciudad de México Rappi A tiempo completo

    It is time for you to join us to show the world that we are the company that is coming to change paradigms, where we revolutionize hours, minutes and seconds. Because in Rappi WE SEE OPPORTUNITIES where others see problems. WE SEE CLOSENESS where others see distance. WE SEE ADRENALINE where others see pressure. Join a team where we are all capable of...

  • Key Account Manager Sr

    hace 2 días


    Ciudad de México Bayer A tiempo completo

    **Key Account Manager Sr** At Bayer, our aspiration is to become a more flexible and agile company. We seek out ways to Improve Health and Nutrition - our Teams are key players to enable Innovation. Consumer Health’s headquarters is in Basel, Switzerland, with over 10,000 people in more than 100 countries. Our division comprises 12 manufacturing sites...


  • Ciudad de México Uber A tiempo completo

    **About the Role** *** We are looking for a Cash Operations Manager who will work within the LatAm Payment Operations team. This person will support the analysis and improvement of cash payment-related processes and collections across LOBs. This is a meaningful role aimed at optimizing Ops processes for Cash Management activities across LatAm. This role...

  • Senator OTC Team lead

    Encontrado en: Jooble MX O C2 - hace 1 semana


    Ciudad de México Damco Spain SL A tiempo completo

    Has responsibility for daily people leadership in smaller sub teams, focusing on specific sub processes or geographies. Provides input to and manages the daily activities under the supervision and guidance of the manager. Is often a senior with specific insight to the process, which enables coaching of team members. Participates in transactional work...

  • Engineering Manager

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Ciudad de México Stori Card - MX A tiempo completo

    The Role As a Senior Engineering Manager at Stori, you will play a pivotal role in fostering technical excellence, driving innovation, and leading our engineering teams to success. Your dynamic leadership will guide creation of cutting-edge software solutions that align with our business objectives. You will be a hands-on manager for 2-3 squads that each...

  • Cash App

    Encontrado en: beBee S MX - hace 3 semanas


    Ciudad de México Danone A tiempo completo

    Bachelor’s Degree in Finance, Accounting or Business-related field or equivalent Prior finance and deduction management skills preferred Working knowledge of HighRadius or other credit to cash bolt-on software preferred Must possess solid analytical, organizational, and presentation skills Excels in both oral and written communication skills, able to tell...

  • Cash App

    Encontrado en: beBee S MX - hace 3 semanas


    Ciudad de México Danone A tiempo completo

    Bachelor’s Degree in Finance, Accounting or Business-related field or equivalent Prior finance and deduction management skills preferred Working knowledge of HighRadius or other credit to cash bolt-on software preferred Must possess solid analytical, organizational, and presentation skills Excels in both oral and written communication skills, able to tell...

  • Operations Manager Mexico

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Ciudad de México Access Finance Ltd A tiempo completo

    The Operations Manager will belong to the senior management of the Mexican business. Together with the CEO and under the supervision of the Group Management, he or she will have to establish several processes within the company, including customer service, underwriting and collections. The Operations Manager will have to ensure customer satisfaction and...

  • Sales Manager Ii

    hace 5 días


    Ciudad Juarez, México Lear Corporation A tiempo completo

    **_Sales Manager._** **Job based in Ciudad Juarez, Chih., CC30 Plant. E-Systems division office.** Lear Corporation is the leading Tier 1 automotive supplier serving all the world's major automotive manufacturers with our world-class automotive seating and automotive electrical products. Our products are developed and produced by a diverse, talented team...

  • Credit and Collection Analyst

    Encontrado en: Jooble MX O C2 - hace 2 días


    Ciudad de México Resideo Technologies Inc. A tiempo completo

    ADI Global Distribution (A Resideo Company) is the leading global wholesale distributor of security, AV and low-voltage products with more than 25 years in the business. Our extensive global footprint reaches more than 200 locations in 17 countries and is combined with our strategic supplier relationships and focus on customer service to serve you with one...