Team Leader Costumer Service

hace 7 meses


Nuevo Laredo, México TEXAS CARRIERS A tiempo completo

Linea Transportista ubicada en Ojo caliente #1513, Colonia Centro busca:
**Team Leader Customer Service**

**Requisitos**:

- Licenciatura en logista o carrera a fin
- Conocimiento en sistema allways preferentemente pero no es factor definitivo
- Sin problemas de traslado
- Visa

**Habilidades**:

- Excelentes habilidades de comunicacion
- Resoulucion de problemas
- Liderazgo efectivo
- Orientacion al cliente
- Capacidad para formar y desarrollar al equipo

**Funciones**:

- Encargado de supervisar al equipo de Customer Services
- Gestionar y supervisar las operaciones diarias del equipo de servicio al cliente
- Asignacion de tareas y responsabilidades al equipo
- Proporcionar capacitacion inicial y continua para el equipo
- Ayudar al equipo a abordar problemas y situaciones complicadas con los clientes
- Brindar orientacion y retroalimentacion regular
- Implementar mejoras continuas en los procesos para aumentar la satisfaccion al cliente
- Facilitar la comunicacion con otros departamentos
- Manejar situaciones de alto volumen de manera eficiente
- Colaborar en el desarrollo de estrategias para mejorar la experiência del cliente

**Ofrecemos**:

- Sueldo semanal
- Prestaciones de ley

Tipo de puesto: Tiempo completo

Salario: $21,000.00 - $22,000.00 al mes

Horario:

- Turno de 8 horas

Lugar de trabajo: Empleo presencial



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