Senior Sales Engineer

hace 5 meses

Tijuana, México Improvado A tiempo completo

Improvado is revolutionizing the way RevOps in large enterprises access and use data. Headquartered in San Francisco, with teams across 25 countries, we are united by our passion for transforming marketing technology. Our cutting-edge, no-code revenue data platform simplifies marketing reporting, enables informed budget decisions, and increases the ROI of marketing efforts. By centralizing data from hundreds of marketing and sales sources, we empower our clients to track cross-channel performance, calculate complex metrics, and attribute revenue to specific touch points. As a rapidly scaling Series A startup that raised $30 million in funding, we're proud to partner with globally recognized brands such as ASUS, Illy, Activision, H&R Block, and many others. Our diverse team of curious, open-minded, and hard-working individuals is committed to cultivating a fast-paced, agile culture that values personal and professional growth. Investors in Improvado are Silicon Valley veterans; i.e., Jonah Goodhart (SVP Oracle Data Cloud, Former Founder & CEO of MOAT), Kim Perell (CEO Amobee), Toby Gabriner (Former CEO Nextroll, CEO Bitly), Auren Hoffman (Founder & Former CEO of LiveRamp), etc.. as well as Bullpen Capital and 500-Start Ups.

**About the role**

**Responsibilities**:

- Demonstrate technical expertise in sales presentations, product demonstrations, customer training, technical onboarding, RFPs, and RFIs.
- Help Sales and Customer Success to understand the processes, pains, needs, and wishes of prospects and customers.
- Work closely with prospects and customers to identify the best configuration options.
- Help explain features and releases to clients.
- Collaborate with the Engineering team to help influence product roadmap based on market/customer requirements.
- Own the discovery and qualification of Improvado’s technical compatibility with prospects and provide consultative guidance on technical deal strategy.
- Collaborate with customers to ensure Proof of Concepts, Trial, and Onboarding are successful.
- Act as the voice of the customer by translating, aggregating, and representing customer feedback to Product and Engineering teams.
- Utilize strong business acumen, including best practices and business processes, to understand and communicate business requirements and solutions strategies to customers and prospects.

**Qualifications**:

- 3+ years of experience in SaaS environment.
- 3+ years of Technical Pre-Sales / Sales Engineering / IT Project management or software engineering experience.
- Solid understanding of digital advertising, ad-tech, and mar-tech space.
- Experience as a client-facing Sales Engineer, comfortable in the sales environment.
- Superior communications skills.
- High proficiency in spoken and written English.
- Strong listening skills.
- An understanding of the principles of working with large amounts of data, the ability to structure information and technical requirements.
- Knowledge of APIs, Relational Databases, Cloud Architecture.
- Experience with ETL processes and data warehouses.

**Nice to Have**:

- You have worked on the most popular DWH/DB/Cloud Storage (e.g. Google BigQuery, Amazon S3, Snowflake, etc.)
- You analyzed marketing performance data.
- Experience working in a Startup.

**What We Offer**:

- Fully remote position
- Competitive compensation
- Stock options
- Strong product/market fit: marketing data product for US-based enterprises
- 27 calendar days of paid vacation
- US holidays and additional days off
- Professional development reimbursement

Improvado is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

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