Loyalty & Engagement Senior Analyst
hace 3 semanas
Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
Team Overview:
In this role you will be able to evolve within the engagement team of Didi credit card.
You will be part of the different lifecycle phases of the users journey and will be in charge of the design, develop and implement & analyze, strategies and campaigns that will engage our users with the product
You will be in charge of setting up communications and collaborate with other teams to align campaigns, understanding customer behaviors, building benchmarks and competition research.
Role Responsibilities:
- In charge to implement strategies for the engagement team aligning with different teams of the business
- Analyze results and collaborate on the credit card strategy
- Build benchmarks of the competition in order to suggest testing campaigns
- Setting up the campaigns communication on our internal channels
- Reporting and dashboard development for a better data visualization
Role Qualifications:
- Bachelor’s degree
- Working experience 1+ years
- Proficient written and verbal English communication
- Desire to learn
- SQL
- Data Driven
EEO Statement:
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
**We are committed to building inclusive and diverse teams.**
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
**_
-
Senior Engagement Manager
hace 4 días
Tlahuac, México Volteo Digital A tiempo completo**Senior Engagement Manager** **Location**:Mexico City **Hybrid work!** **Company Description** Volteo Digital provides expert-led, end-to-end implementation and consulting services, nearshore managed services, training programs, and ServiceNow-authorized talent placement to help clients maximize their investment in the ServiceNow...
-
Senior Analyst, Promotions
hace 2 meses
Tlahuac, México Mastercard A tiempo completoOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Senior Analyst, Promotions
hace 7 horas
Tlahuac, México Mastercard A tiempo completoOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Loyalty & Engagement Analyst
hace 1 semana
Tlahuac, México DiDi Global A tiempo completoCompany Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
-
Loyalty Program Lead
hace 2 semanas
Tlahuac, México H&M A tiempo completo**Job Description** About the Role** As a **Loyalty Program Lead** in the Customer Activation and Marketing function, you contribute to added customer value, a strengthened brand, and increased selling by securing a strong customer insights-driven Loyalty function in the region. You drive Loyalty program goals forward and support customer and sales focused...
-
IT Manager
hace 2 semanas
Tlahuac, México Connectingology A tiempo completoDescription An important aviation company is looking for its next IT Manager, the company has a presence in more than 60 countries. The IT Manager (Business Engagement), reporting to the Global Director, IT Business Engagement, will be responsible to support the oversight of the LATAM region with a specific focus on supervising the Mexico IT Hub. This role...
-
Senior Analyst Escalations, Customer Care
hace 3 semanas
Tlahuac, México Western Union A tiempo completo**Senior Analyst Escalations, Customer Care - Mexico City** Are you passionate about helping others and providing a world-class customer experience? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as a Senior Analyst...
-
Senior Customer Security Analyst
hace 7 días
Tlahuac, México Thomson Reuters A tiempo completo**Senior Customer Security Analyst** Are you passionate about the chance to bring your technical experience to drive our Engineering team using industry best practices in a world-class company? Here at Thomson Reuters we are hiring 100+ Engineers with various experience levels for our Operations Center in Mexico City. We are expanding our global Operations...
-
Buisness Analyst
hace 2 meses
Tlahuac, México SHERMIND PARTNERS A tiempo completoEmpresa consultora mexicana experta en soluciones de TI, busca un Business Analyst Senior Requerimientos: - UML - PO - AWS básico. - Inglés avanzado - Oportunidad para laborar con clientes internacionales 100% Remoto - Mínimo 4 años de experiência
-
Senior Analyst, Program Management
hace 6 días
Tlahuac, México ELEVATE A tiempo completo**Position Title**: Senior Analyst, Program Management **Business Unit**: Programs **Reports To**:Outsource Program Lead, Program Management **Location**: Mexico **About this role**: **Key job responsibilities**: The Senior Analyst role is responsible for executing the Client’s supplier engagement and risk monitoring program. They will be responsible...
-
Regulatory Engagement Lead
hace 2 semanas
Tlahuac, México Citi A tiempo completo**Responsibilities**: - Responsible for providing risk strategic analytics, information management across Citibank products and reports to senior management. - Responsible for communicating to executive management implications of existing and opposed regulation and developing potential responses. This may include regulations related to specific product or...
-
Senior Analyst, Continuous Improvement
hace 4 semanas
Tlahuac, México GXO Opportunity A tiempo completoEn GXO estamos en busca de nuestro próximo **"Senior Analyst, Continuous Improvement"** para nuestro equipo en **Estado de México.** En GXO diseñamos las cadenas de suministro más rápidas, inteligentes y eficientes. Tenemos un compromiso con la INNOVACION que CAMBIA LAS REGLAS DEL JUEGO y es una de las características que definen la tecnología...
-
Senior Investment Analyst, Private Credit Fund
hace 2 semanas
Tlahuac, México PER, Private Equity Recruitment A tiempo completoSenior Investment Analyst, Private Credit Fund, Mexico City, Mexico **About our client** Our client - one of the largest investors in the private capital markets - has built a strong and diverse private debt portfolio for public and private companies around the world, across manufacture, renewable power, and infrastructure sectors, among others. They are...
-
Business Analyst Senior
hace 2 semanas
Tlahuac, México Green Concept A tiempo completo**Vacante para la empresa Green Concept en Álvaro Obregón, Ciudad de México**: Importante Empresa de Consultoría solicita: **Business Analyst Senior** **Requisitos** Licenciatura en Ciencias de la Computación, Ingeniería, Sistemas de Información de Gestión, o educación equivalente o experiência laboral. Con experiência en desarrollo de...
-
Business Analyst Senior
hace 2 semanas
Tlahuac, México Green Concept A tiempo completo**Vacante para la empresa Green Concept en Álvaro Obregón, Ciudad de México**: Importante Empresa de Consultoría solicita: **Business Analyst Senior** **Requisitos** Licenciatura en Ciencias de la Computación, Ingeniería, Sistemas de Información de Gestión, o educación equivalente o experiência laboral. Con experiência en desarrollo de...
-
Business Analyst Senior
hace 1 semana
Tlahuac, México Green Concept A tiempo completo**Vacante para la empresa Green Concept en Álvaro Obregón, Ciudad de México**: Importante Empresa de Consultoría solicita: **Business Analyst Senior** **Requisitos** Licenciatura en Ciencias de la Computación, Ingeniería, Sistemas de Información de Gestión, o educación equivalente o experiência laboral. Con experiência en desarrollo de...
-
Senior Market Pricing Analyst
hace 2 semanas
Tlahuac, México Zendesk A tiempo completoJob Description **What we're looking for** As a member of Zendesk's Pricing and Packaging Team, the senior analyst plays a key role in shaping Zendesk’s monetization strategy. Reporting to the Senior Director of Pricing and Packaging and working closely with key stakeholders this is a highly visible role with excellent growth potential. The senior...
-
User Operations Senior Analyst
hace 4 semanas
Tlahuac, México DiDi Global A tiempo completoCompany Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
-
User Operations Senior Analyst
hace 3 días
Tlahuac, México DiDi Global A tiempo completoCompany Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
-
Senior Incident Response Analyst
hace 2 semanas
Tlahuac, México Thomson Reuters A tiempo completo**Senior Incident Response Analyst**: Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team! Thomson Reuter’s Incident Response (IR) team is seeking a motivated and experienced Senior Incident Response Analyst to support...