Technical Support Engineer

hace 6 meses


México Eaton A tiempo completo

Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer.

**What you’ll do**:
- Effectively communicate product value proposition and product line strategies
- Help the team meet or exceed team metrics
- Accomplish complex tasks utilizing a variety of resources
- Leverage information to provide professional customer support
- Ability to perform assigned duties in a team environment
- Serve on special teams and work on projects to enhance team performance and customer satisfaction
- Work rotational hours 8:00am - 5:00pm ET and 9:00am - 6:00pm ET

**Qualifications**:
Bachelor degree in a technical field necessary.
Minimum customer interaction experience (3 years)

**Skills**:

- "-Technical knowledge- BS degree in engineering
- Strong listen, written and verbal communication skills
- High Ability to speak, write, and read English - Fully bilingual

"
- "- Drive for results- Makes Decisions & Solves Problems
- Demonstrates a Collaborative Style
- Promotes and Champions Change
- Business Acumen
- Pursues personal development

"We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.



  • Ciudad de México TK Recruitment A tiempo completo

    My client, a dynamic and rapidly growing **international FinTech**, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled **Technical Support Engineer** to join their team in CDMX. **_The Role: _** **_To succeed in this role, we expect you to have:_** 1. Bachelors/College Degree in Computer Science,...


  • México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer. **What you’ll do**: **Job Summary** **What you' Il do**: The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cooling...


  • México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer. **What you’ll do**: **What you'll do**: **Position Overview**: The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cool...


  • Ciudad de México, Ciudad de México Avaya A tiempo completo

    About the OpportunityAre you a skilled technical professional looking for a challenging role? We are seeking a highly motivated and experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing remote support to customers with Avaya communication systems. You will troubleshoot issues, identify...


  • Ciudad de México, Ciudad de México FIS A tiempo completo

    Job SummaryFIS seeks an experienced Technical Support Specialist Engineer to provide high-level technical support to customers. The ideal candidate will have a strong background in troubleshooting complex technical issues and providing expert-level support and guidance.Main ResponsibilitiesRespond to technical support requests from customers and resolve...


  • Ciudad de México, Ciudad de México Philips A tiempo completo

    Job Title Highly Skilled Technical Support Engineer Job Description Philips is seeking a talented Technical Support Engineer to provide exceptional support to our customers remotely. As a key member of our team, you will be responsible for resolving complex technical issues, managing customer cases, and ensuring first-time right resolutions. Your Role: As a...


  • México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer - Digital Products. **What you’ll do**: **PRIMARY FUNCTION DESCRIPTION** - **ESSENTIAL FUNCTIONS & DIMENSIONS** - Provide technical assistance for Eaton’s digital products - Develop, modify and troubleshoot digital products. - Support configuration requests, GUI...


  • Ciudad de México, CDMX Samsara A tiempo completo

    **Who we are** Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the...


  • México ABB A tiempo completo

    **Robotics Technical Support Engineer (Americas)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...


  • Ciudad de México, CDMX Legion A tiempo completo

    **Technical Support Engineer**: **Remote, Mexico City or Monterrey**: **JOB OVERVIEW** As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers. You will diagnose and troubleshoot software issues and assist customer administrators & users through end-to-end resolution. **RESPONSIBILITIES AND DUTIES** **Troubleshoot...


  • Ciudad de México, CDMX Okta A tiempo completo

    **Get to know Okta** Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    Lenovo is seeking a highly skilled Technical Support Engineer to join our team. As a critical member of our ISG Services Delivery team, you will play a vital role in ensuring the best possible customer experience while resolving complex technical issues.The ideal candidate will have strong technical skills, excellent problem-solving abilities, and...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Job OverviewNuvit Service is seeking a highly skilled Technical Support Engineer to join our team. This role involves providing enterprise-level technical assistance to our customers, ensuring they receive top-notch support for software and hardware issues.Key ResponsibilitiesSupport IT Platforms, Integration, and Digital Services by applying best practices...


  • Ciudad de México, Ciudad de México Endeavor A tiempo completo

    About the Role: We are seeking a highly skilled Technical Support Engineer - Tier 2 to join our team. As a Technical Support Engineer - Tier 2, you will be responsible for providing world-class technical support to our customers. You will be the primary point of contact for customers experiencing technical issues with our product. Your primary...

  • Technical Support Manager

    hace 3 semanas


    Ciudad de México, Ciudad de México Fortinet A tiempo completo

    About the JobFortinet is seeking a Technical Support Manager to lead our technical support team. The ideal candidate will have experience in a technical support role in a networking/security company and possess strong analytical skills, troubleshooting, and problem-solving abilities.Key Responsibilities:Provide first-level supervision to a group of technical...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    About the JobWe are seeking a highly skilled Technical Support Engineer to join our team and provide expert-level support for Microsoft Premier solutions. As a key member of our technical support team, you will be responsible for delivering exceptional customer service and technical expertise to our clients.Job SummaryThe Technical Support Engineer will work...


  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. - C68 A tiempo completo

    About the RoleAs a Cloud Support Engineer at Amazon Web Services Mexico S. de R.L. de C.V. - C68, you will be part of a customer-facing global organization that provides technical support to our customers and internal teams.


  • Ciudad de México, Ciudad de México TD SYNNEX A tiempo completo

    About the RoleThis position provides advanced technical support services to TD SYNNEX customers.As a member of our Support Team, you will assume multiple roles during your dynamic work schedule to ensure 24/7 coverage.Key responsibilities include:Proactive monitoring and incident handling to minimize downtimeReport delivery and collaboration with customers...


  • México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Technical Support Supervisor. **What you’ll do**: Job Summary Provide direction and manage day to day functions of the Customer Care Technical Support Center located in Queretaro, Mexico. This position must also work closely with support management in the various Eaton Care support locations...


  • México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer - Digital Products. **What you’ll do**: **PRIMARY FUNCTION DESCRIPTION** **ESSENTIAL FUNCTIONS & DIMENSIONS** - Provide technical assistance for Eaton’s digital products - Develop, modify and troubleshoot digital products. - Support configuration requests, GUI...