Senior Director of IT Services for Productivity
hace 6 meses
Antal is a recruitment consultancy agency focused on the recruitment of specialists and managers. The brand operates in 35 countries and has been present in the Czech Republic since 2014.
The Prague office handles projects in the Czech Republic, Slovakia and abroad for the largest global and local companies from various sectors of the economy.
The professional orientation of our consultants makes them not only effective recruiters, but also qualified consultants who have a unique knowledge of modern tools and the latest trends in the labor market.
**Antal International s.r.o.**
Jungmannova 745/24
110 00 Praha 1
**Field**: Pharma -** **IT
**Company size**:International Company
**Location**: Prague
**Contract type**: Full-Time
**About the job**:
**Responsibilities**:
- Overseeing the implementation and success of Microsoft Office 365 services and products, positioning yourself as a go-to M365 expert and enthusiast within the company.
- Driving M365 adoption by spearheading dynamic initiatives like roadshows, crafting informative internal blogs, and creating tutorials aimed at enhancing productivity, all while ensuring operations are smooth and secure, thus enabling employees to realize their utmost potential.
- Holding global responsibility for the lifecycle of services and products, including acting as a key point for escalation, overseeing issue resolution and decision-making, managing release cycles, coordinating end-user communications, overseeing reporting, license management, entitlements, and setting technology standards.
- Ensuring strict compliance with Security and Compliance guidelines and protocols as they pertain to Service/Solution Operations.
- Collaborating closely with Microsoft 365 product engineering teams and other vendors to craft a roadmap for adoption that aligns with overarching business goals, determining investment strategies and adoption plans that resonate with cross-functional business objectives.
- Making informed decisions regarding resource and capacity planning, aligning these with business priorities and strategies through effective collaboration with delivery and business teams.
- Demonstrating a deep, hands-on technical and functional understanding of the M365 Platform and its associated services, leading the charge in providing robust support across the organization.
- Cultivating and leading a team dedicated to technical product and services management, ensuring high performance and engagement.
**Requirements**:
- Demonstrated technical proficiency in deploying, overseeing, and providing support for digital workplace solutions, with a particular emphasis on M365 and related technologies.
- Significant leadership experience within a large-scale enterprise setting, including the ability to guide and manage globally dispersed, cross-functional teams within a complex organizational structure.
- Exceptional communication skills, both verbal and written, capable of demystifying digital strategies for business executives and translating business needs for IT specialists.
- Advanced interpersonal abilities, with a knack for effectively engaging and persuading various stakeholders across the organization, fostering trust, and championing transformative initiatives by leveraging both formal and informal organizational networks.
- Comprehensive understanding of IT service management principles, coupled with a deep insight into business operations and systems, and a proven track record in streamlining processes for enhanced efficiency.
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