Head of Customer Service

hace 2 meses


Monterrey, México PIDE DIRECTO A tiempo completo

Somos una **STARTUP B2B** mexicana en Fast growing Scaling-Up formamos parte del batch YC S22, estamos levantado capital de inversión y acelerando nuestra expansión de equipo y portafolio de soluciones, ya estamos operando en más de cinco ciudades de México.

**Pide directo** nace con la meta de ser el mejor aliado de los establecimientos locales, que buscan ser la mejor opción para sus consumidores. Logramos que los negocios vendan directamente a sus clientes sin intermediarios, con precios directos y sin comisión. Brindándoles ese servicio a domicilio único, rápido y seguro para satisfacer las necesidades de sus clientes. Habilitamos su web app de pedidos online en tan solo 5 minutos. **Pide Directo **es la primera plataforma de envíos a domicilio sin comisiones.

Estamos en búsqueda de un experto en “**Head of Customer Service**”, tu contribución es expandir la marca, **Pide Directo** en las ciudades de nueva apertura, construyendo una red de afiliados solida.

**Tu éxito se basa en**:
Formar una cartera de aliados (prospección y cierre de nuevos clientes)

Dueño de toda la cartera de clientes existentes

Responsable de hacer la estrategia completa para reducción de Churn

Gestiona un equipo de onboarding y kams

Experiência previa:
Necesitamos alguien con un perfil muy ágil, con mucho liderazgo

Experiência en success en B2B, Data driven skills muy altas, customer oriented

Experiência en startups o empresas de logística digital

De Monterrey o CDMX,

**Que ofrecemos**:
$40,000 sueldo negociable

Prestaciones de ley

12 dias de vacaciones

Capacitación y crecimiento constante

Bono del 30% del sueldo base

Cultura sin presiones, pero altamente alineada a resultados

Estás en búscando un lugar como nosotros? dónde puedas dejar huella y ayudes a crecer un negocio mientras tienes la oportunidad de probar todas tus ideas? te estamos buscando, agendemos una entrevista.

**#delivery #startups #pidedirecto**

Tipo de puesto: Tiempo completo

Salario: $40,000.00 - $50,000.00 al mes

Horario:

- Lunes a viernes
- Rotativo
- Turno de 8 horas

Prestaciones:

- Vacaciones adicionales o permisos con goce de sueldo

Tipos de compensaciones:

- Bono de productividad



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