Customer Service Specialist

hace 3 meses


Monterrey, México Envia.com A tiempo completo

**We offer**:

- Base Salary of $10,000.00 to $12,000.00.
- Performance-based bonus based on achievement and results ($1,500).
- Direct contracting with our company.
- Paid training.
- Working Hours Monday to Friday from 09:00 a.m. to 06:00 p.m
- Courses for professional development.
- 50% of Major medical expenses and life insurance.
- Payroll advance for the days worked.
- Opportunity for development, growth and career plan.

**For us it is important that you possess the following requirements**:

- Bachelor's degree in International Business or a related field.
- Minimum 1 year of experience in customer service through phone calls.
- Advanced English.
- Sense of urgency.
- Proficient in Microsoft Office Suite.

**What activities will you be performing?**
- Provide customer support by addressing their inquiries, concerns, or issues and providing a satisfactory solution.
- Create tickets for proper management of customer requests.
- Provide attention and follow up to suppliers (logistics companies).
- Provide assistance to customers and colleagues.
- Contribute to continuous improvement by identifying key customer requests.

Join our dynamic team and be part of the exciting transformation of the logistics, technology and e-commerce industry as a **Customer Service Specialist**

Tipo de puesto: Tiempo completo

Salario: $11,500.00 - $13,500.00 al mes

Tipos de compensaciones:

- Bono de productividad

Idioma:

- Inglés Avanzado (Deseable)

Lugar de trabajo: In person



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