People Services Analytics Advisor

hace 2 semanas


Ciudad de México Jobs for Humanity A tiempo completo

**Company Description**

Company Name: TurnItIn

Company Description

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

**Job Description**:
As a People Analytics Advisor, your main role is to utilize data-driven insights to guide strategic human resources decisions. You will play a vital part in optimizing workforce performance, employee engagement, monitoring workloads, adoption, and operational excellence through advanced analytics techniques.

**Key Responsibilities and Outputs**
- Create and enhance data modeling and visualization platforms, transforming raw data into actionable insights to streamline processes, increase quality, monitor OKRs and SLA, and deliver insightful reporting analytics.
- Ensure quality and compliance controls are properly documented and executed by the People Services Analysts and Process Specialists.
- Performs regular process audits to maintain quality control inside established parameters.
- Monitors the People Services OKRs and identifies trends that can help the People Services team anticipate and take actions to promote operational excellence.
- Develop efficient processes to streamline data collection, analysis, and reporting.
- Supports the effective implementation and rollout of projects and corporate HR initiatives across the organization.
- Evaluate people-related trends to conduct benchmarking and research supporting HR strategic initiatives.
- Develop data-driven, compelling business cases to support and prioritize HR initiatives.
- Develop reports for auditing, compliance, and maintenance of dashboards for key metrics (e.g., headcount, recruitment, onboarding diversity, hiring, turnover, talent planning, WFA, performance, employee experience, compliance, offboarding, engagement, etc.) periodically and on demand.
- Develop compelling, logically structured presentations (including story-telling of research/analytics findings) to be shared with the People Leadership team.
- Participates in key projects and initiatives as required.
- Provide all the necessary data and control information to comply with all the Internal / External audits.
- Complete any third-party requests for analytics (government reporting/surveys and forms).
- Provide ad hoc support/reports.
- Active participation in key people projects with multiple external customers.

**Proven characteristics and competencies for success**
- Self-Awareness & Impact
- Action & Ownership
- Accountability
- Quality Focus
- Resourcefulness

**Qualifications**:
**Essential**
- Minimum of 3 years of hands-on experience in data analytics and HR information systems required
- Bachelor's degree in Analytics, Statistics, Applied Mathematics, Information Systems, and related fields required
- High analytical and problem-solving skills to drive root cause analysis and mitigation actions as required
- High level of English Proficiency (written and spoken), capable of delivering presentations and coordinating work teams
- Excellent Written and spoken communication skills and interpersonal skills

**Desirable**
- Master's degree in Business Analytics
- Experience in MS Office and Google Docs & spreadsheets
- Knowledge of the HR Operation processes such as WFA, Merit Increases, Benefits, Audits (SOX, PACs, etc.)
- Functional Testing experience for enhancements, change requests, and general improvements

**Personal attributes**
- Assertive
- Eye for detail /Quality
- Ability to work on multiple projects successfully and simultaneously
- Ability to work by objectives independently and perform under pressure
- Ability to communicate technical information effectively to functional end users
- Ability to understand and develop successful partnerships with customers and peers
- Detail-oriented and accuracy in data entry
- Strong analytical, problem-solving, and data management skills
- Excellent data analytics abilities (i.e., Excel, Power BI, other)
- Strong ability to manipulate data from multiple sources

Additional Information

Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges



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