Restaurant Marketplace Operation Manager

hace 6 meses

Iztapalapa, México DiDi Global A tiempo completo

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview:
Explore new projects and strategy to continuously increase platform conversion rate and order volume.

Establish a bridge between operations and product/algorithm team to develop good consumption flow, fix possible problems and ensure best user experience**.**

Role Responsibilities:
You'll be responsible to analysis how to offer different restaurant to platform users base on different user types and consumption scenarios. Translate finding to product and algorithm strategy.

Also, you'll define the quality restaurants and analysis who are their potential target users. Find some ways to help them get those relevant traffic and growth their business.

Role Qualifications:

- 4+ years of operations or data analytical experience.
- Strong analytical skills and an ability to make solid business decisions and evaluate performance based on data.
- Advanced SQL plus any other analytical tool.
- Strong sense of responsibility, executive ability, self-driven and quick learning ability.
- Strong communication skills, practical, patient and meticulous.
- Strong ability in project management, process optimization and other operational management.
- Excellent spoken and written communication skills in English.

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

**_

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