Operations Analyst, Cloud Services, Capital Markets

hace 6 meses

Ciudad de México Adenza A tiempo completo

Calypso Technology and Axiom SL have merged to form a new company, Adenza.

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Division Overview
Customer Services is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

Team and Role Overview

**Responsibilities**:
Architect and design new solutions and enhancements based on customer and business requirements
Create and maintain build and deployment pipelines in various tools (OCI-DevOps, Ansible-Tower, GitLab, Jenkins)
Implement, test, and run centralized logging and monitoring solution in Grafana / Loki
Create and document processes and standards (Confluence, Draw.io, PowerPoint)
Train Operations team on automated processes and procedures
Work hands-on with the Linux and Windows systems to install the monitoring solution, test it, and automate it for a rollout in production
Serve as a technical escalation point if the solution does not work
Participate in DR tests to maintain high levels of readiness to ensure business continuity
Skills And Requirements
Studies in Computer Science
Experience in writing Terraform code and GitLAB pipelines
Expert knowledge in Kubernetes
Experience in building and running Docker images
Basic Java programming and monitoring skills
Experience in writing Python, Bash, and Power shell scripts
Cloud networking experience (VCN, VPN, Routing, Firewall, VCN-Peering, Flannel overlay network)
Ability to rapidly assess, analyze, and resolve complicated issues with limited initial information or direction and with varying degrees of ambiguity
Willingness to step in and troubleshoot issues and incidents with limited disruption or downtime
A passion for providing excellent service to all internal stakeholders and external customers
Strong problem-solving and analytical skills and excellent interpersonal skills
Willingness to learn new techniques and methods as well as to teach other colleagues in the team
Experience in working with cross-functional teams (DevOps, Operations, Product Managers) in an Agile environment
More About Us

**Our Office**:
Adenza's Mexico office is in the Moncayo building, 6th floor, on the Paseo de la Reforma Avenue, one of the main and popular avenues in Mexico City due to its wide variety of amenities, services, restaurants, and different transportation options. Our new office is equipped with meeting rooms, own bathrooms, coffee breaks, and spaces to relax, and that makes day-to-day life easier.

**Why Apply**:
Adenza’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza’s employees exceptional. At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you self-driven, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.

Adenza is an equal opportunity employer (EOE). We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results.
LI-PS1
About Adenza
Adenza provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms which can be delivered on-premise or on-cloud. We enable the world’s largest financial institutions to consolidate and streamline their operations with front-to-back solutions integrated with data management and reporting. We give them a single source of truth across the business.

With headquarters in London and New York, Adenza has more than 60,000 users across global, central, and regional banks, broker-dealers, insurers, asset managers, pension funds, hedge funds, stock exchanges and clearing houses, securities services providers, and corporates.

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