Call Center Representative for Lead Generation
hace 4 semanas
**Our company**:
We are a leading call center company that generates leads and delivers exceptional customer experiences. We work with renowned national and international brands, representing their products and services to drive results and success.
We seek talented and motivated individuals to join our dynamic team as Call Center Representatives. As a Call Center Representative, you will make outbound calls to potential customers, engage in lead generation, and effectively communicate the value of our client's products and services.
**Responsibilities**:
- Conduct outbound calls to potential customers and effectively communicate product or service information.
- Engage in lead generation activities, identify potential customer needs, and qualify leads.
- Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining customer satisfaction.
- Document and update customer information accurately in the CRM system.
- Meet or exceed individual and team targets for call volume, lead conversion, and customer satisfaction.
- Continuously strive to enhance product knowledge and stay updated on industry trends.
- Collaborate with team members and share best practices to optimize performance.
**Requirements**:
- Fluency in spoken and written English at a native-level proficiency is mandatory.
- Excellent communication skills and ability to engage customers over the phone.
- Strong sales and negotiation skills to effectively convert leads into opportunities.
- Previous experience in a call center or sales role is preferred but not required.
- Exceptional multitasking and organizational abilities.
- Strong computer literacy and proficiency with CRM systems.
- Home office setup including a computer, headset, and reliable internet connection.
**Benefits**:
- Remote work flexibility with the ability to work from your own home office.
- Competitive compensation package with performance-based incentives.
- Ongoing training and professional development opportunities.
- Collaborative and supportive work environment.
**How to Apply**:
If you have a passion for sales, excellent communication skills, and the drive to succeed, we want to hear from you To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for the Call Center Representative role at our Company.
Tipo de puesto: Tiempo completo
Salario: $11,520.00 - $15,480.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Horarios flexibles
- Trabajo desde casa
Educación:
- Bachillerato terminado (Deseable)
Experiência:
- Atención al cliente: 1 año (Deseable)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo remoto
Fecha de inicio prevista: 28/06/2023
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