Collections Specialist

hace 2 semanas

Guadalajara, México FlexTal Staffing LLC A tiempo completo

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

**Responsibilities**:

- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status

**Requirements**:

- Proven experience as a Collection Specialist or similar role
- Knowledge of billing procedures and collection techniques
- Familiarity with laws related to debt collection
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Skilled in negotiation
- Problem-solving skills

**Benefits**
- Insurance of major medical expenses (Sum assured $20,000,000.00 MXN)
- Life insurance (Death and MXN Disability)
- Twelve Days of vacation per year, plus three floating holidays in addition to the seven official Holidays in Mexico.
- 30 days of Christmas bonus

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