E-commerce Logistics Coordinator
hace 2 meses
**E-commerce **Logistics Coordinator**
**Summary**
A logistics coordinator is responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. As E-commerce logistic coordinator, customer satisfaction is a priority. Additionally, a logistic coordinator is well-versed in supply management principles and practices.
**Essential Functions**
- Manage orders and arrange stocking of materials and equipment to ensure they meet needs
- Plan and track shipment of products according to customer requirements
- Communicate with suppliers, retailers and customers to achieve mutual satisfaction
- Maintain logs and records of warehouse stock and executed orders
- Recruit and coordinate logistics staff according to availabilities and requirements
- Prepare accurate reports
- Arrange same-day deliveries whenever possible
- Prepare accurate invoices
**Competencies**
- Ability to work with little supervision and track multiple processes
- Knowledge of laws, regulations and ISO requirements (a plus)
- Computer-savvy with a working knowledge of logistics software (ERP)
- Previous customer service experience
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills
- Keen on working in a fast-paced environment
**Preferred** Education and Experience**
Bachelor's degree in Logistics or Business Analytics (preferred)
5+ years' experience in customer service or logistics management
Experience in e-commerce environment preferred
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