Cloud Support Engineer
hace 8 meses
Some of the role’s duties include:
- Consulting with customers on complex use of Oracle products
- Contributing significantly towards the “My Oracle Support” Database communities
- Analyzing work load, implementing changes to improve productivity
- Proactively contributing to increasing the team’s efficiency by sharing knowledge, providing feedback about best practices, writing tools
**Qualifications
Technical degree i.e. BS in Computer Science, Management Information Systems, Science, Engineering, Math, Physics, Chemistry or proven professional and technical experience.
Soft skills:
- Excellent written and verbal communication skills in Spanish and English
- Performing under pressure
- Problem Solver, Analytical thinker
- Flexibility to work in different shifts and off days, including holidays and weekends.
Technical Skills:
- Thorough understanding of the Oracle product features
- Database architecture knowledge and basic database administration
- Familiarity with Linux/ Unix/ Windows Administration concepts
- For the Exadata Team
- Exadata, RAC ,ZDLRA, Backup and Recovery, RMAN, knowledge of various restore and recovery scenarios
- Familiarity with Cloud Architecture (Oracle and/or third parties) and virtualization concepts and tools.
- Networking
Mexico: OTA-RM-MX
-
Technical Support Engineer
hace 2 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Oracle. As a key member of our support team, you will play a crucial role in delivering exceptional customer experiences and driving innovation in cloud solutions.
-
Cloud Engineer
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout the Role:The Oracle Cloud Infrastructure (OCI) team provides the opportunity to build and operate a suite of massive scale, coordinated cloud services in a broadly distributed, multi-tenant cloud environment.To support the vision, we are building a platform that manages end-to-end lifecycle, from provisioning to upgrade to terminate; and provides a...
-
SaaS Cloud Support Specialist
hace 3 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOracle SaaS Cloud Technical Support Role Overview We are seeking a highly skilled and motivated Technical Support Engineer to join our Oracle SaaS Cloud Central team. As a key member of this team, you will be responsible for providing post-sales technical support for all SaaS Cloud Administrative activities, including environment refreshes, planned and...
-
Zapopan, Jalisco, México Oracle A tiempo completoOracle is seeking a highly skilled Technical Support Engineer to join our SaaS Cloud Central team. This role offers the opportunity to work on various technical support activities, including post-sales support, environment refreshes, planned and unplanned outages, and more.The ideal candidate will have a strong understanding of SaaS lifecycle events,...
-
Cloud Solutions Engineer
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob DescriptionYour role as a Cloud Solutions Engineer at Oracle involves resolving technical issues, monitoring systems, and collaborating with internal teams to implement best practices. You will engage with customers to understand their needs, provide training, and deliver exceptional customer service.Responsibilities:Manage and support customer...
-
Cloud Support Engineer
hace 2 meses
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Cloud Support Engineer
hace 6 meses
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Cloud Support Engineer
hace 6 meses
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Technical Support Engineer
hace 6 meses
Zapopan, México Oracle A tiempo completoAs a member of the Oracle SaaS Cloud Central team, you will be responsible for: - Post-sales technical support of all SaaS Cloud Administrative activities. - This includes, but is not limited to, support of: - Environment refreshes (Moving data from a source environment to a target environment) - Planned and unplanned outages - Oracle SaaS Cloud Portal...
-
Senior Cloud Operations Engineer
hace 2 meses
Zapopan, Jalisco, México Oracle A tiempo completoJob Title: Senior Cloud Operations EngineerOracle is seeking a highly skilled Senior Cloud Operations Engineer to join our team. As a key member of our cloud operations team, you will be responsible for ensuring the availability, scalability, and efficiency of our cloud services.Key Responsibilities:Design and implement cloud infrastructure solutions to meet...
-
Cloud Automation Engineer
hace 3 semanas
Zapopan, Jalisco, México Jones Lang LaSalle Incorporated A tiempo completoJob SummaryJones Lang LaSalle Incorporated is seeking a highly skilled Cloud Automation Engineer to join our team. As a Cloud Automation Engineer, you will be responsible for designing, developing, and automating solutions that improve the efficiency, scalability, and reliability of our cloud infrastructure.Key ResponsibilitiesDesign and develop scalable...
-
Cloud Infrastructure Engineer with DevOps Expertise
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOverviewOraclerequires a skilled Cloud Infrastructure Engineer to join our team. As a Cloud Infrastructure Engineer with DevOps expertise, you will be responsible for designing, building, and maintaining our cloud infrastructure.About UsWe are a dynamic team within Oracle, working on cutting-edge technology in the cloud computing space. Our goal is to...
-
Cloud Infrastructure Engineer
hace 1 semana
Zapopan, Jalisco, México Oracle A tiempo completo**Job Summary**Oracle is seeking a highly skilled Cloud Infrastructure Engineer to join our team.As a Cloud Infrastructure Engineer, you will be responsible for designing, building, and maintaining large scale cloud services.You will work closely with our product team to ensure the scalability, availability, and performance of our cloud services.Key...
-
Cloud Systems Engineer Leader
hace 1 semana
Zapopan, Jalisco, México Oracle A tiempo completo**About the Role:**We are seeking a highly skilled Cloud Systems Engineer Leader to join our team at Oracle.Job Summary:The Cloud Systems Engineer Leader will be responsible for designing, building, and deploying scalable cloud-based systems to improve the availability, scalability, and efficiency of Oracle products and services.Key Responsibilities:
-
Cloud Support Specialist
hace 3 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAs a member of the Oracle SaaS Cloud Central team, you will be responsible for delivering exceptional technical support to customers.**Key Responsibilities:**• Provide post-sales technical support for all SaaS Cloud Administrative activities, including environment refreshes, planned and unplanned outages, and Oracle SaaS Cloud Portal features &...
-
Cloud Support Engineer
hace 6 meses
Zapopan, México Oracle A tiempo completoSome of the role’s duties include: - Consulting with customers on complex use of Oracle products - Contributing significantly towards the “My Oracle Support” Database communities - Analyzing work load, implementing changes to improve productivity - Proactively contributing to increasing the team’s efficiency by sharing knowledge, providing feedback...
-
Senior Support Engineer
hace 3 semanas
Zapopan, México Oracle A tiempo completoAdvanced database skills (DB2, Oracle, Sybase, Informix, MS SQL Server). - Knowledge of operating systems (WINDOWS, LINUX). - Hands on Linux shell commands to configure servers, track memory & disk usage, file management and permissions is required. - Experience in Cloud Infrastructure and Cloud Deployments. Oracle Cloud Infrastructure (OCI) experience is...
-
Cloud Application Engineer
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout the RoleThis is a key opportunity for a Cloud Application Engineer to join our team at Oracle. As a Cloud Application Engineer, you will be working on delivering high-quality cloud solutions to our customers, focusing on the Oracle Hospitality Cloud. Your primary responsibility will be to design, build, deploy, and maintain cloud applications, ensuring...
-
Technical Support Professional
hace 2 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout the RoleWe are seeking an experienced Principal Support Engineer to join our team, dedicated to delivering exceptional support for Oracle ERP Cloud Applications.
-
Cloud Application Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAt Oracle, we are seeking a highly skilled Principal Support Engineer to join our dynamic team dedicated to delivering exceptional support for Oracle ERP Cloud Applications.Estimated Annual Salary: $140,000 - $170,000This challenging and rewarding role requires a technical degree, such as a BS in Computer Science or Management Information Systems, with a...