Cloud Support Engineer

As a member of the Oracle SaaS Cloud Central team, you will be responsible for: - Post-sales technical support of all SaaS Cloud Administrative activities. - This includes, but is not limited to, support of: - Environment refreshes (Moving data from a source environment to a target environment) - Planned and unplanned outages - Oracle SaaS Cloud Portal...

The selected candidates will also be providing advice and assistance to internal Oracle employees on various customer situations and escalated issues. Some of the role’s duties include: · Consulting with customers on complex use of Oracle products · Contributing significantly towards the “My Oracle Support” Database communities · Analyzing...

**What you´ll do...** - As a member of the Intelligent Operations team, you will be responsible for: _ L1 Support, monitoring of the performance and other proactive thresholds for the Oracle SSC Customers This includes, but is not limited to: - Monitor Oracle Cloud Management Dashboards for OCI customers. - Acknowledge alerts and inform customers of...

**About The Job** We are on a path-breaking journey to build a “Data Platform” service that is built for hyper-scale by demonstrating powerful technologies (Spark, Scala, Livy, Airflow, Redis, Kubernetes, etc.) and modern design/architecture principles (Micro-services, Scale to zero, Telemetry, Circuit Breakers, etc.) as part of the next-gen AI-fueled...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**About the job Sr. Salesforce QA Engineer** The client, a leading global provider of software, systems, and service solutions to the restaurant and retail industries, has started a project to build a new Salesforce organization and is looking for someone to help them through that. In partnership with internal Product Management and third-party...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

About The Job We are on a path-breaking journey to build a “Data Platform” service that is built for hyper-scale by demonstrating powerful technologies (Spark, Scala, Livy, Airflow, Redis, Kubernetes, and modern design/architecture principles (Micro-services, Scale to zero, Telemetry, Circuit Breakers, as part of the next-gen AI-fueled cloud...

**Preferred Qualifications - External** Solve complex problems related to infrastructure cloud services. Handle customer incident tickets and/or deploy software in test or production systems, and or perform testing on test systems or production systems. It’s a critical role to help with availability, scalability, and efficiency of Oracle products and...

**The company** Come join our Toshiba Software Support team!!! We are responsible for resolving issues in our complex software stack for our global retail customers. Whether it’s bug fixes or providing other creative solutions, we are essential in maintaining world-wide revenue flow for top 25 retailers. Every day, our team learns something new. If you...

**The company** Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous...

Preferred Qualifications Solve complex problems related to infrastructure cloud services. Handle customer incident tickets and/or deploy software in test or production systems, and or perform testing on test systems or production systems. It’s a critical role to help with availability, scalability, and efficiency of Oracle products and services. Help...

Career Level - IC4 The role provides a mixture of production platform ownership as well as dedicated development time. You will solve challenging technical problems, identify improvements and work on implementing your recommendations. You will also work directly with high level developers on projects and work to blur the lines between traditional system...

 As a DevOps Engineer, you will be responsible for defining and deploying autonomous database services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our stakeholders...

**Essential Duties and Responsibilities** - Oversee post sales customer service requests - Troubleshoot issues and liaise with next level SMEs (Subject Matter Experts) - Work closely with Operations when managing requested tasks - Gather client product feedback to help product management define the product roadmap - Ensure that the highest level of client...

Preferred Qualifications Education & Experience: - ./. in a technical field such as computer engineering or equivalent experience required - 4+ years relevant working experience preferably working with Oracle/PeopleSoft HCM products - Prior relevant experience in providing technical customer support - Technical experience with working on Application...

Preferred Qualifications Education & Experience: B.A./B.S. in a technical field such as computer engineering or equivalent experience required 4+ years relevant working experience preferably working with Oracle/PeopleSoft HCM products Prior relevant experience in providing technical customer support Technical experience with working...

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and demeanor of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Values are OCI’s foundation and how we deliver excellence. We strive for...

JoinOCIMX We are looking to recruit a Site Reliability Engineer to the established Oracle Cloud Infrastructure (OCI) Enterprise Engineering team. The successful candidate will be located in Mexico and will mainly be responsible for defining and deploying key services with deep focus on architecture, production operations, performance management,...