Office Assistant

hace 3 semanas

Desde casa, México Interstaff LLC. A tiempo completo

**Office Assistant / Client Intake - Remote**
- **$13,000 - $15,000 MXN Monthly**:

- **Full-time, remote position**:

- **Company in USA**:

- **Opportunities for growth**

Interstaff LLC is a global staffing company searching for a **qualified Office Assistant / Legal Receptionist - Remote** to work for one of our third-party clients.

**Job Overview**:
**Responsibilities**:

- Gather essential information on new Workers Compensation matters and input it accurately into the database.
- Demonstrate excellent customer service skills, building strong rapport with each potential client in Workers Compensation contexts.
- Handle incoming and outgoing calls to prospective clients who need Workers Compensation assistance, analyzing clients' situations, and following up to obtain documents and signed retainers.
- Keep track of Workers Compensation cases, follow up on court deadlines, and collect necessary documents or records from clients, updating the case database in a timely manner.
- Coordinate and schedule clients for Workers Compensation appointments, hearings, and other appearances.
- Provide interpretation services during client interviews, meetings, and legal proceedings for Workers Compensation cases.
- Offer translation services for legal documents related to Workers Compensation matters.

**Qualifications**:

- Proven **two (2) years experience as a Legal Assistant**, with a focus on Workers Compensation cases.
- Prove **experience with client intake in a law firm**, Workers Compensation preferred.
- Basic knowledge of Workers Compensation terminology and document types.
- Strong customer service skills with a high level of empathy and attention to detail.
- Proficiency in using office software and legal databases.
- Excellent organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information.
- Strong organizational skills and attention to detail for document management and database entry.
- Familiarity with legal procedures, document production, and confidentiality protocols in Workers Compensation contexts.
- Experience with interpreting in legal contexts.
- Speak English at a B2 level or above.
- A degree in Legal Studies, Business Administration, or a related field is required. Relevant experience, certifications, or coursework in legal studies are highly desirable.

**Working From Home**:

- Fluent in spoken and written English
- Good American accent
- Quiet home office work environment
- Willing to work in US PST time zone
- Fast and reliable internet connection of at least 25MBPS with internet back-up available
- Dependable electricity with power back-up available
- At least 8-gen i3 processors, 8GB RAM, and Windows or MAC, SSD Disc

Pay: $13,000.00 - $15,000.00 per month

Application Question(s):

- Are you able to work during 8am-5pm EST, Monday through Friday?

**Education**:

- Bachelor's (preferred)

**Experience**:

- USA Law Firm: 1 year (required)
- Client Intake: 1 year (required)
- Workers Compensation Law Office: 1 year (required)

**Language**:

- English at a B2 level or above (required)

Work Location: Remote

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