QA Customer Liaison

hace 2 semanas


Ciudad Juarez, México Electro Componentes de México S.A. de C.V. A tiempo completo

El QA Customer Liaison es el enlace con el cliente, apoya al equipo de ventas y al resto del personal de la empresa en sus funciones, proporcionando respuestas precisas a las consultas de los clientes.

Requisitos Mínimos

Carrera completa

2 años de experiência en puesto similar

EXPERIENCIA Y HABILIDADES
- inglés avanzado
- Conocimiento en técnicas de solución de problemas.
- Experiência en APQP, PPAP, PFMEA y PCP.
- Experiência en Kaizen, interpretación de planos, MSE.
- Conocimiento instrumentos de medición, calibración, norma ISO 9001, auditorias al proceso de capas, criterios de aplicación, control estadístico del proceso.
- Excelentes habilidades de negociación, control administrativo, liderazgo y toma de decisiones.

Como enlace con el cliente, apoya al equipo de ventas y al resto del personal de la empresa en sus funciones, proporcionando respuestas precisas a las consultas de los clientes.

FUNCIONES ESENCIALES
- Comunicar a los equipos de trabajo los reportes o quejas que el cliente notifique.
- Reportar al cliente las acciones correctivas, de contención y sistémicas para prevenir los problemas de calidad y modos de falla reportados.
- Asegurar la implementación y efectividad de las acciones correctivas establecidas por los equipos de trabajo.
- Cumplir con los proyectos y actividades definidos por la gerencia de calidad para el cumplimiento y/o mejoramiento de los métricos del departamento.
- Finanzas básicas

**Salary**: $1.00 - $2.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Posicion similar: 3 years (required)
- atencion al cliente: 3 years (required)

**Language**:

- Ingles conversacional (required)

Work Location: In person


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