Director of Customer Service, Latam

**The company** Our client is an independent market leader in intelligent customer engagement technology. The company has built its own portfolio of AI, Marketing Automation, and Real-time customer engagement technology, and aims to be a leader in the use of AI and machine learning in customer engagement. Our client is headquartered in The Netherlands,...

Customer service supervisor - Medical/Pharmaceutical **Sobre nuestro cliente**: Global leader in medical imaging. **Descripción**: - Manage, guide, coach, and motivate the LATAM Customer Service Team - Actively promoting and managing the continuous improvement of customer service standards - Assisting in problem-solving and root-cause analysis regarding...

Descripción de la empresa Empresa del ramo têxtil, líder en su segmento de especialización Descripción del empleo - ** Reporta a**:Director de Cadena de Suministro - ** Ubicación**:CDMX, México - ** Objetivo de la Posición**: - Desarrollar estrategias de customer service para los clientes de USA, Canada y LATAM, así como identificar oportunidades...

Customer Service experience working in process manufacturing food, or beverage - Customer Service experience working in process chemical, or pharmaceutical. **Sobre nuestro cliente**: **Descripción**: - Manage customer orders for US, EMEA, and Mexico supporting all locations. - Maintain customer profiles. - Maintain sales order related records, enter...

**About this opportunity!** We are actively seeking a strategic leader to fill the position of Head of Customer Unit Latam North & Caribbean and Global Customer Unit América Móvil (AMX). We are in search of an individual who is enthusiastic about contributing to our ongoing journey, driving strong business momentum, and nurturing close partnerships with...

Customer service specialistMX-DF-Mexico DF **Description**: **Responsibilities**: - Provide resolution and/or next steps to dealer-generated financial assistance cases using available resources to determine the appropriate actions (e.g., Retention Model output, knowledge base content, etc.). - Ensure appropriate action (including required escalations) is...

As a Customer Master Administrator LATAM is responsible for administration and maintenance of external customer master data and the execution of data governance policies and procedures in Salesforce and SAP systems. Creation and Modification of Customer and Professional Accounts in Salesforce Creation and Modification of Commercial Accounts in...

Title: Customer Service Team Lead Job Purpose: The Customer Service Team Lead will provide an enhanced level of customer services and operational support. You will oversee and ensure daily operations are completed in timely manner & according to company’s standards. Main Duties and Responsibilities: Overseeing daily Customer Services operations and...

Description Title: Customer Service Team Lead Job Purpose: The Customer Service Team Lead will provide an enhanced level of customer services and operational support. You will oversee and ensure daily operations are completed in timely manner & according to company’s standards.  Main Duties and Responsibilities: Overseeing daily Customer...

**International company looking for talent to join our team!** **PROFILE** - 1 - 2 years Contact Center experience is preferred, but not required - High school diploma or GED is required. - Must have basic computer skills. Microsoft Office knowledge is a plus. - Excellent customer service skills in both written and verbal communication is essential. Must be...

Description Title: Customer Service Associate Job Purpose: To provide an enhanced level of customer services and operational support. The Customer Service Associate will deal with shipment specific and other service-related issues. Main Duties and Responsibilities: Monitor all shipments on a daily basis to ensure that shipments are...

Descripción de la empresa Bosch was founded in Stuttgart in1886 by Robert Bosch (1861-1942) and for over 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety oflands, contribute to improve the quality of life of millions of people. Descripción del...

**WISTRON MÉXICO, S.A. DE C.V.** **Solicita**: **CUSTOMER SERVICE** **Descripción y Requisitos** **Requirements**: - Bachelor degree in Business, Industrial Engineering or related fields - 2 years of experience in Order Management, Customer Service, Material Control, Planning - Logistics background - SAP knowledge - 80% English language - Ms Office...

Customer Service Analyst Description - This role is responsible for collaborating with various teams to resolve customer issues, ensuring utmost customer satisfaction and seamless customer service experience. The role involves efficient handling of customer inquiries through multiple channels, meticulous tracking of open tickets, and diagnosing root causes...

**Role Purpose**: **Responsibilities**: **Responsibilities**: - Field and resolve issues of low to moderate complexity; escalate more difficult issues - Provide great customer service to ensure every contact feels they are important. - Ensure adherence to Guidelines, regulations and processes where applicable while exercising judgment and reasoning...

ReservHotel is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers. Customer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and handling of...

ReservHotel is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers. Customer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and handling of...

ReservHotel is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers. Customer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and handling of...

**COFICAB** **Solicita**: **CUSTOMER SERVICE** **Descripción y Requisitos** **Position Objective**: Keeps good relationship with clients in order to develop a proper understanding of the business model and requirements of each client. Monitors forecast reliability and coordinate OTIF customer order deliveries to ensure a high level of customer...

Customer Operations Manager MX-DF-Mexico DF **Description**: At Percepta, we bring first-class service across each market we support. As a **Customer **Operations Manager** in **Mexico City**, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. **What You'll Be...