Support Engineer

hace 1 mes


Monterrey, México Atos A tiempo completo

**SUPPORT ENGINEER**:

- Publication Date: Jan 24, 2024- Ref. No: 505451- Location: Monterrey, Nuevo Le
- n, MX, 66490**Who we are.**
Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities.
Learn more on **Advancing what matters**

**The future is our choice**
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

**Onsite support Technician**
- Provides quick response to client incidents on site to troubleshoot, analyze, diagnose, and engage appropriate technical resources to resolve client issues. The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems.
- Ensures the most complex customer issues are promptly addressed, documented, and resolved in a timely and professional manner consistent with the highest customer service and professional / technical standards
- Initiates tracking and reporting of issues, as well as recommends means for system improvement including procedural steps, increased training, and enhanced documentation
- Excellent customer service skills & attitude
- Excellent collaboration skills
- Advanced English skills

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

**Choose your future. Choose Atos.**

**Learn more about us**
At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here.

Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management - tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here


  • Senior Support Engineer

    hace 19 horas


    Monterrey, México Kalasko A tiempo completo

    **Senior Support Engineer** Gouna, Egypt **Work for the world’s smartest in-store media network** **The problem we’re solving** **Digital retailers use data to study shoppers’ online behavior, predict their needs, and eliminate any friction points in the decision-making process. As a result, they provide shopping journeys that are very low on...


  • Monterrey, N.L., México Schneider Electric Gruppe A tiempo completo

    Job Description - Agile Tools support Engineer (008QC6) Agile Tools support Engineer - 008QC6 Summary: This position requires a Jira & Confluence expert working on AWS cloud with 4-6 years of experience. This position needs the person to work closely with Developer experience team in India and keen to learn other collaboration tools like Aha & iObeya....


  • Monterrey, México Chubb INA Holdings Inc. A tiempo completo

    Job Requirements Application Support Engineer **Other duties and responsibilities will be**: - Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. - Ensure that tickets are formally closed and, where appropriate, subsequently review, and record lessons learnt. -...


  • Monterrey, México Human Staff A tiempo completo

    We are seeking a highly motivated Implementation & Support Engineer to deploy software installations and upgrades. The Implementation Engineer will work with one of the most widely used telehealth SaaS platforms in the United States. Your main activities will be: Perform complete, accurate, and timely entry of information into Salesforce for all...

  • Sr Support Engineer

    hace 2 días


    Monterrey, México Blue Yonder A tiempo completo

    Blue Yonder Title: Sr Support Engineer Overview: What you’ll do: - Act as product technical liaison between support and development teams. - Communicate technical product and solution expertise to internal and external customers. - Exhibit a commitment to customer service while building customer partnerships. - Expertly utilize support tools (Zoom,...


  • Monterrey, México Chubb INA Holdings Inc. A tiempo completo

    Job Requirements Senior Application Support Engineer **Other duties and responsibilities will be**: - Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. - Ensure that tickets are formally closed and, where appropriate, subsequently review, and record lessons...


  • Monterrey, México Softtek A tiempo completo

    **Acerca de Softtek** Fundada en 1982, Softtek es un proveedor global de servicios orientados a procesos de TI con 30 oficinas en Norteamérica, Latinoamérica, Europa y Asia. Con 15 Centros de Desarrollo Global en EE. UU., México, China, Brasil, Argentina, Costa Rica, España, Hungría e India. Softtek mejora resultados para grandes empresas en más de 20...

  • Sr Support Engineer 2

    hace 4 semanas


    Monterrey, México Blue Yonder A tiempo completo

    Blue Yonder Title: - Sr Support Engineer 2 (Cloud Applications/ Transportation Manager/SaaS) Overview: - Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work” - Blue Yonder’s Sr Support Engineer will be responsible to work with global functional & technical teams under various...


  • Monterrey, México Polaris A tiempo completo

    JOB SUMMARY: The Production Support Engineer is responsible for ensuring that the vehicles can be built on the assembly line as designed and validated. Scope extends from pre-production support through line startup, and ongoing production. This includes the tracking and disposition of Deviations, Drawing Change Requests, and Engineering Change Orders...

  • Support Engineer II

    hace 4 días


    Monterrey, México Blue Yonder A tiempo completo

    Overview:The Support Engineer is responsible for troubleshooting and resolving technical issues and creating knowledge-based articles. The ideal candidate will have exceptional communication skills (written and oral), experience working in the IT or Software industry, effective team leadership skills, excellent prioritization skills, and attention to detail...

  • Support Engineer 2

    hace 2 meses


    Monterrey, México Blue Yonder A tiempo completo

    WMS-Dispatcher Support RoleBlue Yonder Title:Support Engineer 2Other comparable titles:Technical Support AnalystOur current technical environment:Software: Java, ansi-c, shell scripting, PL/SQLWebServers: JBOSS, WebSphere, ApacheDatabases: Oracle, SQL Server, Toad or SQL DeveloperOS: Unix, Linux, WindowsCloud: AzureWhat you’ll do:Delivers excellent...

  • Sr Support engineer 1

    hace 2 meses


    Monterrey, México Blue Yonder A tiempo completo

    Overview:The Sr Support Engineer 1 will be working with cross-functional teams including Product Development, Consulting, and Cloud services to resolve critical and/or complex issues, also working on new initiatives to improve customer and support satisfaction.Scope:Core responsibilities to include WMS support for SaaS accounts hosted in cloud-native (Azure)...

  • IT Support Engineer

    hace 6 días


    Monterrey, N.L., México ZF Friedrichshafen AG A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something...

  • Support Engineer

    hace 4 semanas


    Monterrey, México Atos A tiempo completo

    **SUPPORT ENGINEER**: - Publication Date: May 3, 2024- Ref. No: 512391- Location: Monterrey, Nuevo Le - n, MX, 66490**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **Who we are.** Together we create** reliable and...

  • Support Engineer 2

    hace 3 días


    Monterrey, México Blue Yonder A tiempo completo

    Blue Yonder’s Planning ASRE Team Scope of Work: Blue Yonder is undergoing tremendous SAAS/DevOps transformation and this is a very exciting time to join our team! The Support Engineer will be responsible to work with global Product Development, functional & technical teams under various customer engagements to gather and understand the technical /...


  • Monterrey, México Polaris Inc. A tiempo completo

    At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. JOB SUMMARY: The...

  • IT Support

    hace 1 mes


    Monterrey, México Ahiezer A tiempo completo

    Professional english **Responsibilities** - Research and determine solutions for software and hardware problems. - Diagnose and resolve technical issues, including accountsettings and network settings. - Ask questions to customers to quickly understand the cause of the problem. - Timely refer unresolved issues to appropriate internal teams (e.g., software...

  • Sr Support Engineer

    hace 4 días


    Monterrey, México Blue Yonder A tiempo completo

    Overview:The Support Engineer is responsible for troubleshooting and resolving technical issues and creating knowledge-based articles. The ideal candidate will have exceptional communication skills (written and oral), experience working in the IT or Software industry, effective team leadership skills, excellent prioritization skills, and attention to detail...

  • Quality Engineer

    hace 2 días


    Monterrey, México Nemak A tiempo completo

    Responsible for internal and external quality control of Nemak plants **Main Responsibilities** - Maintain customer focus, attend to customer complaints, and follow the issues. - PPSR, SPPS, 8Ds - LPAs audits, LLCs. - Maintain and generate Quality at the source for the new programs. - Improvement KPIs (Scrap, External quality, etc). - AXIS support, walk the...

  • Support Engineer 2

    hace 2 días


    Monterrey, México Blue Yonder A tiempo completo

    Overview Blue Yonder’s Sr Support Engineer will be responsible to work with global functional & technical teams under various customer engagements to gather and understand the technical / functional reported issues/problems and drive towards solutions and fixes. Individual will work with regional customers/stakeholders to rollout, support our designed...