Field Service Engineer
hace 5 meses
**Responsabilidades del Puesto**:
El Field Services de TI en Transporte Público será responsable de brindar soporte técnico en el terreno para los sistemas informáticos y tecnológicos utilizados en la operación y gestión del transporte público. Esto incluye la instalación, configuración, mantenimiento y resolución de problemas de hardware y software en estaciones, vehículos y otras ubicaciones operativas.
**Requisitos**:
- Ingeniero mecatrónico, electrónico o carrera a fin.
- Experiência previa en soporte técnico de TI, preferiblemente en el sector del transporte público o una industria similar.
- Conocimientos sólidos en hardware de computadoras, redes, sistemas operativos y software de productividad, instalaciones.
- Habilidades para trabajar en entornos al aire libre y en vehículos en movimiento, adaptándose a las condiciones cambiantes del entorno de trabajo.
- Excelentes habilidades de comunicación y capacidad para trabajar de manera efectiva con diferentes equipos.
- Orientación al cliente y capacidad para resolver problemas de manera proactiva y eficiente.
**Funciones**:
- Instalar, configurar y mantener sistemas informáticos, equipos de comunicaciones y dispositivos de tecnología de la información utilizados en el transporte público, como sistemas de pago electrónico, cámaras de vigilancia, paneles de información al pasajero, etc.
- Realizar diagnósticos y resolver problemas técnicos en el terreno, incluyendo hardware, software y conectividad de red.
- Coordinar con el equipo de soporte técnico interno y proveedores externos para resolver problemas complejos y realizar reparaciones.
- Proporcionar capacitación técnica a los operadores y personal de mantenimiento del transporte público en el uso y mantenimiento de los sistemas de TI.
- Documentar y mantener registros precisos de todos los trabajos realizados, incluyendo informes de mantenimiento, reparaciones y actualizaciones.
- Colaborar con otros departamentos y proveedores para implementar mejoras en los sistemas de TI y optimizar la eficiencia operativa.
- Seguir los procedimientos de seguridad y cumplir con las regulaciones aplicables en materia de tecnología de la información y transporte público.
- Mantenerse actualizado sobre las últimas tecnologías y tendencias en el sector del transporte público y las TI.
Tipo de puesto: Tiempo completo
Salario: $20,000.00 - $30,000.00 al mes
Horario:
- Lunes a viernes
Prestaciones:
- Días por enfermedad
- Opción a contrato indefinido
- Seguro de vida
- Trabajo desde casa
Experiência:
- field services: 2 años (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: remoto híbrido en Yuc. CP. 97305 Edificio Orion, Yuc. CP. Edificio Orion
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