Admin. Assistant Work From Home

hace 5 meses

Aguascalientes, México Gordian Staffing A tiempo completo

**Description**:
**Gordian Staffing, A New Way of HR**

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

**Our client**:
Welcome to a leading association management company specializing in Condominium, Townhome, and Homeowners Association management throughout the San Fernando Valley and its neighboring areas. With a wealth of experience in the industry, we pride ourselves on delivering top-tier service with a personalized touch that sets us apart. Our commitment to excellence extends beyond traditional methods as we embrace cutting-edge technology to enhance communication, transparency, and accessibility for both board members and homeowners.

Join our team and become part of a dynamic company dedicated to providing exceptional management solutions while fostering strong client relationships and embracing innovation in everything we do.

**Job Activities**:

- Serve as a primary point of contact for customer inquiries, addressing their questions, concerns, and requests promptly and professionally.
- Collaborate with internal departments to facilitate seamless communication and workflow processes.
- Coordinate the renewal processes for insurance policies and utility services to ensure uninterrupted coverage and services for our properties.
- Perform data entry tasks across various platforms to update and maintain records accurately.
- Assist in preparing documents for homeowners, including contracts, agreements, and other relevant paperwork.
- Conduct follow-up activities to track scheduled work progress and ensure timely completion.

**Schedule**:
Regular Schedule: 10:00 to 19:00 CST MEX
Daylight Saving Schedule: 9:00 to 18:00 CST MEX.

**We offer**:

- Competitive Salary (According to experience).
- Remote Work.
- Work Stability.
- Computer equipment.
- Christmas bonus of 30 days (Aguinaldo).
- 12 vacation days after the first year.
- IMSS.
- Major medical insurance since day 1.
- After the 3-month probation contract, we add the following:_
- Minor medical insurance
- Food vouchers (10% of the gross salary).
- Restaurant tickets $2015 MXN
- Saving fund (8% of the gross salary).

**Requirements**:

- 1 to 2 years of experience in administrative roles
- Strong administrative skills
- Strong writing skills in English
- Feel comfortable on the phone to solve customer inquiries.
- Tech savvy
- Experience in HOA is a plus.

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