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Avp Rtb Application Support
hace 2 meses
Key Accountabilities
Provide reports of progress of the local IT team to local RTB Lead
Adhere to IT Controls and procedures.
Interact with other local and global IT and business teams.
Preparation and execution of Resilience tests
Maintain adequate documentation in relationship to support and knowledge base
Stakeholder Management and Leadership
Report progress on active incidents
Prepare reports of incidents to identify patterns and reduce re-occurrence
Prepare and analyse metrics according to incidents category and urgency
Coordinate incident resolution and provide appropriate update to stakeholder and management
Represent RTB on other RTB forums and with Mexico management
Work with RTB lead to adequate support standards
Decision-making and Problem Solving
Participate actively in the prioritization of ongoing issues
Work with CTB team on assessing solutions
Work with other RTB teams to enable synergies across the firm
Follow up on Problem Records according to Problem Management standard
Key Accountabilities
Provide reports of progress of the local IT team to local RTB Lead
Adhere to IT Controls and procedures.
Interact with other local and global IT and business teams.
Preparation and execution of Resilience tests
Maintain adequate documentation in relationship to support and knowledge base
Stakeholder Management and Leadership
Report progress on active incidents
Prepare reports of incidents to identify patterns and reduce re-occurrence
Prepare and analyse metrics according to incidents category and urgency
Coordinate incident resolution and provide appropriate update to stakeholder and management
Represent RTB on other RTB forums and with Mexico management
Work with RTB lead to adequate support standards
Decision-making and Problem Solving
Participate actively in the prioritization of ongoing issues
Work with CTB team on assessing solutions
Work with other RTB teams to enable synergies across the firm
Follow up on Problem Records according to Problem Management standard
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Avp IT
hace 2 meses
Ciudad de México Barclays A tiempo completoOverall purpose of role Key Accountabilities Provide reports of progress of the local IT team to local RTB Lead Adhere to IT Controls and procedures. Interact with other local and global IT and business teams. Preparation and execution of Resilience tests Maintain adequate documentation in relationship to support and knowledge base Stakeholder...
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Sales Manager
hace 2 meses
México Rtb House A tiempo completoRTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel. Founded in 2012,...
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AVP Change Delivery Manager
hace 2 meses
México Barclays A tiempo completoOverall purpose of role · This role will perform as Application Manager for Change the Bank; will be required to work according to the Lean Control Tool and development cycle for L3 support, it will be responsible to perform adequate deliveries according to Agile methodology. · Will be in charge of implementations on the UAT environment of local...
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Workday Application Support Analyst
hace 3 semanas
Ciudad de México Fresenius Medical Care A tiempo completoProvide Workday HR technology support as part of a team working on a regional HR systems support team 2. Respond promptly to inquiries, requests and issues submitted by HR staff, global process owners and other HR functions submitted through the ticketing system. The ASA Level 2 Analyst will be responsible for resolving increasingly complex system and...
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Application Support Specialist
hace 2 meses
México EX Squared Outcoding A tiempo completoBecome an Outcoder as a Application Support Specialist The Application Support Specialist is responsible for working as part of our IT Service Desk to oversee the onboarding and maintenance of A&H applications in a level 1 support role to streamline business operations, achieve business goals, and ensure optimum performance of existing applications. What...
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Avp - RPA& Smart Automation Support
hace 7 días
Ciudad de México Citi A tiempo completo**Job Description**: **Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and...
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Application Support Analyst
hace 1 mes
Ciudad de México iCodde A tiempo completoTMT is looking for to work for a world’s leading professional services firm in risk, strategy and people. We are looking for an **Application Support Analyst** **The job is Hybrid and the offices are located in CDMX.** **Responsabilities**: - Will also be responsible for providing foresight and bring in efficiencies to the current processes - Manage...
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Windows Application Support
hace 2 semanas
México Capital Empresarial Horizonte A tiempo completoCapital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información Solicita: Windows Application Support - Híbrido **Perfil**: **Escolaridad**: Ingeniería en Sistemas, Informática o afín. **Nível de inglés**: inglés Conversacional INDISPENSABLE **Experiência**: 3 años de...
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Windows Application Support
hace 1 mes
México Capital Empresarial Horizonte A tiempo completoCapital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información Solicita: Windows Application Support - Híbrido **Perfil**: **Escolaridad**: Ingeniería en Sistemas, Informática o afín. **Nível de inglés**: inglés Conversacional INDISPENSABLE **Experiência**: 3 años de...
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Sr. Associate Application Support
hace 4 días
Ciudad de México Connectingology A tiempo completoDescripción Equipo de desarrollo de soporte de aplicaciones capaz de navegar, comprender el control y las medidas. Los lotes se ejecutan durante la noche. Más una función de soporte, seguimiento de lotes, resolución de problemas, cargas diarias y archivos. Rol de vigilancia. Rol de gestión de producción de RTB. Soporte de aplicaciones en una etapa de...
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Application Support Analyst
hace 3 semanas
Ciudad de México Thomson Reuters A tiempo completoApplication Support Analyst Thomson Reuters is a leading provider of innovative collaboration and publishing software to large international customers in the legal, banking and corporate sectors. As our Application Support Analyst you’ll already have demonstrable experience working in a support desk environment, preferably within the legal sector...
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Application Support Analyst
hace 3 semanas
Ciudad de México Thomson Reuters A tiempo completoWe are seeking a motivated Application Support Analyst to begin an exciting journey with our global service management team. You will be a key contributor within a team that is central to supporting Thomson Reuters' FindLaw Segment — the world's leading provider of legal information and internet marketing solutions tailored to consumers, small businesses,...
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Application Support Analyst
hace 2 semanas
Ciudad de México Thomson Reuters A tiempo completoWe are seeking a motivated Application Support Analyst to begin an exciting journey with our global service management team. You will be a key contributor within a team that is central to supporting Thomson Reuters' FindLaw Segment — the world's leading provider of legal information and internet marketing solutions tailored to consumers, small businesses,...
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Application Support Specialist
hace 2 semanas
Ciudad de México Odoo, Inc. A tiempo completoOdoo is the world's top open-source ERP SaaS software, and Application Support is the key to our future success! Application Support Specialists coordinate with various service teams to strategically find the best solutions for businesses that use our software. This role collaborates with other client-facing roles, is part of a growing team, and heavily...
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Application Support Specialist
hace 1 mes
Ciudad de México Odoo, Inc. A tiempo completoOdoo is the world's top open-source ERP SaaS software, and Application Support is the key to our future success! Application Support Specialists coordinate with various service teams to strategically find the best solutions for businesses that use our software. This role collaborates with other client-facing roles, is part of a growing team, and heavily...
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Oracle Application Support Engineer
hace 2 semanas
Ciudad de México Thomson Reuters A tiempo completoOracle Application Support Engineer Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world- class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team in Mexico City, and be part of our Service Management team. Thomson Reuters is transforming...
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Lead Application Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoLead Application Support SpecialistThe Global Command Center (GCC) team is a new technology team within the IT Service Management organization responsible for addressing and preventing customer-facing issues in Thomson Reuters suite of applications. The main services provided by the team include application observability, event and incident management,...
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Lead Application Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoLead Application Support SpecialistThe Global Command Center (GCC) team is a new technology team within the IT Service Management organization responsible for addressing and preventing customer-facing issues in Thomson Reuters suite of applications. The main services provided by the team include application observability, event and incident management,...
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Application Support Sr Tandem
hace 4 días
Ciudad de México Citi A tiempo completo**Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and regional handover. -...
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Analyst, Application Support
hace 3 días
Ciudad de México Warner Bros. Discovery A tiempo completo**_Every great story has a new beginning, and yours starts here._** **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of...